Whether youre on the road or just in the conference room, the Desk app will help you stay on top of customer issues, collaborate with your team, and track and respond to cases. Its that easy and its always safe and secure. Features: Free app synced to your Desk site Compatible with iPhone and iPad View all of your customer inquiries Check in on your support queues Reply and resolve customer requests Search for cases, companies or customers Swipe to resolve cases Add internal notes for only colleagues to see Add quick replies and actions (called macros) to cases Set case status and priority Assign cases to agents and groups Detailed customer information Push notifications alert you about new cases

If you want to find out more about Desk.com software for customer support, click here http://desk.com/
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Desk.com alternatives

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Freshdesk

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SmarterMe for Salesforce1 CRM

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Zoho Desk

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Freshservice

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More Information About alternatives

Deskware

Deskware app is a customer support desk and ticketing system that you can fit right in your pocket. Resolve issues, assign tickets, and respond to customer queries on the go. And it has built-in analytics features, so you can track response time, gauge customer satisfaction, and see how youre doing overall.

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Intercom Conversations

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Okarito FogBugz Client

Okarito is the modern FogBugz client for mobile - now on iOS With Okarito, you have the power of FogBugz on your iPhone. Use the fluid, contemporary interface to: Quickly search for cases using the robust FogBugz search axis engine Create and assign new cases with the tap of a button Easily edit cases - change category, priority, add event notes, and more Attach photos to your FogBugz cases from your device camera or photo gallery Disposition your cases with supported FogBugz actions including Resolve, Close, Assign, and Email Access your library of shared, saved, and built-in FogBugz filters Streamline your workflow using linked-case searches for Projects, Milestones, and Areas Easily manage your FogBugz case tagsOkarito supports the latest FogBugz API version 8.

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HelpDesk Mobile

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CA Service Management

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Casengo is the all-in-one, social customer support application in the cloud. A single app to quickly connect to customers via phone, email, chat and social media; wherever, whenever. Casengo for iPhone offers the following capabilities:- Access to all support cases in your Casengo account- Ability to manage, update and respond to customer enquiries- Insert macros in case responses

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Yalla Team Collaboration

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