Whether youre on the road or just in the conference room, the Desk app will help you stay on top of customer issues, collaborate with your team, and track and respond to cases. Its that easy and its always safe and secure. Features: Free app synced to your Desk site Compatible with iPhone and iPad View all of your customer inquiries Check in on your support queues Reply and resolve customer requests Search for cases, companies or customers Swipe to resolve cases Add internal notes for only colleagues to see Add quick replies and actions (called macros) to cases Set case status and priority Assign cases to agents and groups Detailed customer information Push notifications alert you about new cases

If you want to find out more about Desk.com software for customer support, click here http://desk.com/
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Desk.com alternatives

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Zoho Desk

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More Information About alternatives


Deskware app is a customer support desk and ticketing system that you can fit right in your pocket. Resolve issues, assign tickets, and respond to customer queries on the go. And it has built-in analytics features, so you can track response time, gauge customer satisfaction, and see how youre doing overall.

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