Deliver exceptional customer support and make your customers happy with the Freshdesk app for iOS. With all the features of a helpdesk now in your pocket, you can answer customer queries from your iPhone, and resolve issues even when you are away from your desk. - Scott bowler, Localiiz

* Products * Freshdesk Customer Support Software http://freshdesk.com/tour
* Freshservice Internal IT Helpdesk http://www.freshservice.com/
* Freshsales CRM for high velocity Sales teams http://www.freshsales.io/
* Freshchat Live chat for sales and engagement https://www.freshchat.io/?utm_source
FD-website-topnav * Hotline In-app Chat and Support for Mobile apps http://hotline.io/
* Glowboard Social Testimonial Widget https://www.glowboard.io

Freshdesk alternatives

Insightly CRM

Insightly is an affordable customer relationship management (CRM) and project management application that provides a lot of value by helping small to medium sized businesses manage customers more efficiently. Businesses use Insightly to manage contacts at every stage of the sales process, track relationships, monitor their sales pipeline, and more. Create projects and assign tasks to your team from your smartphone to keep your customers happy.

  • rating 4.23529
  • size 215 MB

Spiceworks - Help Desk

Manage Everything IT - Anywhere. Take your IT network, help desk tickets(cloud or local) and users with you wherever you go With Spiceworks Mobile, Spiceworks users have the info they need to do their IT jobs at their fingertips. VIEW YOUR NETWORK INVENTORY & ISSUES- See all the hardware on your network- Identify if any issues exist with your assets- Open a ticket for any assets that need attention RUN YOUR HELP DESK & TEND TO YOUR TICKETS- See and respond to all of your trouble tickets- Create new tickets, close and re-open existing ones- Add and edit ticket description and details- Assign tickets and set priorities, due date & more GET A FULL PICTURE OF YOUR END-USERS- Quickly get contact info for your end users- View and update important user details- Take and upload pictures of users to their profiles Get Started with On Premise setup in 2 Easy Steps:1) Get the latest version of Spiceworks desktop app at http://www.spiceworks.com.2) Come on back here & install Spiceworks Mobile and youll be off-and-running and able to take your network, tickets, community and users with you

  • size 38.6 MB

Desk.com

Whether youre on the road or just in the conference room, the Desk app will help you stay on top of customer issues, collaborate with your team, and track and respond to cases. Its that easy and its always safe and secure. Features: Free app synced to your Desk site Compatible with iPhone and iPad View all of your customer inquiries Check in on your support queues Reply and resolve customer requests Search for cases, companies or customers Swipe to resolve cases Add internal notes for only colleagues to see Add quick replies and actions (called macros) to cases Set case status and priority Assign cases to agents and groups Detailed customer information Push notifications alert you about new cases

  • size 36.2 MB

Intercom Conversations

Access all your Intercom conversations and customers from your iPhone or iPad. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. With the Intercom Conversations mobile app you can:Manage your inbox from anywhereView and assign conversations, see where youre mentioned, and collaborate with your team using internal notesStart or continue a conversationSend a new message or respond to a customer via in-app or emailInsert saved replies to resolve common questions fasterSearch and see your leads and usersGain context by viewing a user or leads live profile to reduce frustrating back and forth

  • size 47.2 MB

Zendesk Chat

Zendesk Chat is an online chat software trusted and loved by enterprises and small business worldwide. Zendesk Chat for iPhone provides many of the great features available on the online dashboard. We appreciate all feedback and will do our best to reply to your concerns with regards to using the app.