Vembu HelpDesk is an interactive customer support management software that enables you to provide quality support for your products. With this free iPhone App you can now reply to tickets, create new ticket and resolve tickets directly from your mobile phone from anywhere. With Vembu HelpDesk iPhone app you can do the following: View all your support tickets on the go Create a new ticket Search for a ticket Change the properties of a ticket like Owner, Status, Type, Priority, Product, Group, Category and Subcategory Respond to your customers queries instantly with a quick reply Add a note to a ticket Add a Follow-up(reminder) to a ticket Merge two tickets Save the reply messages as canned responses for future use Record an audio and add it as an attachment for a ticket Shoot a video and add it as an attachment for a ticket Take a picture and add it as an attachment for a ticket Upload multiple Images/Videos as attachments for a ticket View attached images of a ticket Mark a ticket as Spam View reports based on Tickets and CSAT Receive push notifications on ticket updates.

Vembu HelpDesk alternatives

Freshservice

Freshservice is a plug and play ITIL service desk on the cloud. Integrated with several popular apps, it puts a refreshing user experience on top of powerful ticketing and asset management capabilities; it has been built from the ground up to be extremely user friendly. Take your support desk everywhere you go.f) Insert canned responses when needed and attach files as necessary, directly from your device .g) Add private notes that only other agents can see, forward tickets, or just stay in the loop as a watcher.h) Search your list of customers or the right solution in your knowledge base for a question or for that one ticket that you know has popped up earlier somewhere.i) Get a quick overview of your help desk with a summary of open tickets, overdue tickets, and tickets due today.j) Requesters can access the service catalog and even place and track service requests on the go.k) Update all the details for assets from the mobile app.

  • size 26.4 MB

Freshdesk

Deliver exceptional customer support and make your customers happy with the Freshdesk app for iOS. With all the features of a helpdesk now in your pocket, you can answer customer queries from your iPhone, and resolve issues even when you are away from your desk. - Scott bowler, Localiiz

  • size 67.4 MB

Office 365 Admin

Are you an Office 365 admin? Then you need the Office 365 Admin app. IMPORTANT: You need to be an Office 365 admin with an active Office 365 business subscription to use this app.

Microsoft Remote Desktop

OverviewWith the Microsoft Remote Desktop app, you can connect to a remote PC and your work resources from almost anywhere. Experience a rich Windows experience with RemoteFX in a Remote Desktop client designed to help you get your work done wherever you are. Add to our feature suggestion box in the app (Settings -> Recommend New Features)

  • size 28.9 MB

Fiverr - Freelance Services

Business owner working around the clock? Rushing to complete a project? Download now & do more Trailer:http://youtu.be/hKYQgNL6efQLike Fiverr on Facebook:https://www.facebook.com/FiverrFollow Us on Twitter:https://twitter.com/fiverrFiverr International Ltd.