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Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support customers from anywhere. Popular features include:

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.It can be used as FAQ, ideas bank, bug tracking system, testimonials or all-in-one support software.4 Platforms: feedback with ideas, help desk with ticketing, knowledge base, live chat with messengers

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat!Create Forum Free accounts & trials. Signing up in 60 seconds! UserVoice allows the customers to vote on feedback and ideas submitted in the customer community. There is a limit on the number of votes a user can spend at any given time.

UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum. With the UserReport online survey you are able to get fast answers to almost anything you want to ask your website's visitors. UserReport even integrates with Google Analytics which allows you to segment your visitors by the demographic information collected in your online survey.The user feedback forum enables your visitors to engage with your website and post new ideas for improving the website. Users may vote on other people's ideas which gives the webmaster a prioritized list of new ideas on how to improve the website.The click tracking and heatmaps from UserReport even allows you to see where people click on your website.Everything is presented to you in beautiful reports which can be exported to PDF and even shared with friends and colleagues. »

User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest social media.

Tender Support organizes your customer care so you can focus on delivering the best service possible.

HunchBuzz is SaaS, Cloud based Idea & Innovation management software.

Give a chance to your customers to call you in 8 seconds. No advertising. This is a new communication standard between customer and a company. It is difficult to express in words how great it works. Press the button in the right and just feel it.

Easily gather in-app user feedback, on websites, iOS apps, and Android apps.

BugMuncher allows your customers to submit feedback and bug reports with screenshots straight from any browser, no need for plugins. They can also add highlights and comments to the screenshots, as well as hide any sensitive information.Stop losing customers to website errors and usability problems. Get quality website feedback, suggestions and bug reports from your users.

With VoxPopuli widget you can hear your customers and find new ideas for your business, products and services. Your users want to be heard - so let them say!

OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation.

Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.