BugMuncher!

BugMuncher automatically captures the really important information that many users simply don't know, such as the name and version of their browser & operating system, the browser plugins they have installed, any JavaScript errors that occurred and the path they took through your web site. You can also pass custom information about your users into BugMuncher, such as an authenticated user's ID. This data is then saved along with the feedback report and screenshot. You can then use all of this information to recreate the conditions under which the feedback report was sent, meaning you can fix bugs quicker, and keep your users happy.

BugMuncher alternatives

  • UseResponse

  • UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.It can be used as FAQ, ideas bank, bug tracking system, testimonials or all-in-one support software.4 Platforms: feedback with ideas, help desk with ticketing, knowledge base, live chat with messengers

    tags: chat-clients community-solution customer-feedback customer-service faq-application
  • UserVoice

  • UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat!Create Forum Free accounts & trials. Signing up in 60 seconds! UserVoice allows the customers to vote on feedback and ideas submitted in the customer community. There is a limit on the number of votes a user can spend at any given time.

    tags: customer-feedback customer-support german idea-management mobile-app-support
  • UserReport

  • UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum. With the UserReport online survey you are able to get fast answers to almost anything you want to ask your website's visitors. UserReport even integrates with Google Analytics which allows you to segment your visitors by the demographic information collected in your online survey.The user feedback forum enables your visitors to engage with your website and post new ideas for improving the website. Users may vote on other people's ideas which gives the webmaster a prioritized list of new ideas on how to improve the website.The click tracking and heatmaps from UserReport even allows you to see where people click on your website.Everything is presented to you in beautiful reports which can be exported to PDF and even shared with friends and colleagues. »

    tags: click-tracking clickmap crowdsourced crowdsourcing-ideas customer-feedback
  • Usersnap

  • Never ask for a screenshot again.

    tags: bug-reporting customer-feedback customer-support feedback-capure-tool feedback-collection
  • Userback

  • Collect and manage your user feedback for all your web projects in one place.

    tags: customer-feedback feedback-tool feedback-widget feedbacks-for-agencies
  • Bugyard

  • Bugyard helps you collect feedback from your teammates and customers directly in your website. No coding, no hassle, just feedback.

    tags: bug-tracking customer-feedback feedback-collection issue-tracking visual-feedback
  • NoteBLOX

  • NoteBLOX is a mobile first, bug tracking and digital proofing system that lets even the least technical users collaborate on websites. NoteBLOX works on any mobile device including iPhones, Android….Tablets and all browsers. We’ve designed NoteBLOX for interactive account managers, creative and UX designers. NoteBLOX lets your users collaborate and create a note right on the site with just a single tap.

    tags: bug-tracking customer-feedback developer-tools feedback-capture feedback-tool
  • Feature Upvote

  • Create your Feature Upvote page in 2 minutes and allow your customers to openly or privately (if you want you can restrict suggestions, comments, and voting to authenticated users) suggest features they want you see in your product.

    tags: custom-domain customer-feedback customizable mobile-optimized multi-language
  • Usabilla for Websites

  • Over 20,000 clients worldwide use our Voice of Customer solutions to improve user experience, increase conversions and boost customer satisfaction. With Usabilla for Websites, install a custom feedback button on your site and let your users give feedback anywhere, anytime. Our screenshot functionality allows your users to simply select the part of your website they want to give feedback on. The ability to see exactly what the user is referring to eliminates guesswork and allows you to prioritize website improvements in a time and cost efficient way. Additionally you can roll out targeted slide out and exit surveys for maximum results. »

    tags: analytics customer-feedback usability usability-testing user-experience-testing
  • Bizpopuli

  • Your online customer feedback software.Fast, easy and without worries or small print.

    tags: anonymous-voting client-management customer-feedback democratic feedback-software
  • Moqhub

  • Upload your designs,mockups or wireframes by file or by URL snapshot, organize them and connect them to web prototypes. Share them with friends, colleagues and clients to get point specific Feedback. Giving Design Feedback is also possible without any registration.

    tags: communications design feedback-tool mockups prototyping
  • BugReplay

  • A feedback & bug reporting tool in the form of a browser extension that creates a synchronized recording of a user's actions, network traffic, JavaScript logs & other environmental data. A user can also take multiple screenshots in one session and edit them in the built-in image editor. BugReplay currently integrates with JIRA, GitHub & Slack, and has a custom email integration that will send an email to any address after a report is created. Users can also share their reports with anyone by creating a shareable URL. »

    tags: bug-reporting debugger developer-tools quality-assurance
  • Bug Snapshot

  • Bug Snapshot is the best way to get quality user feedback, available as a simple plugin or widget for your site. All plans offer all you can eat user feedback, with unlimited screenshots, pages views and feedback.

    tags: bug-reporting customer-feedback customer-feedback-capture customer-support feedback-capure-tool
  • Feedback Lite

  • Feedback Lite is the easiest way to gain valuable insights into what your customers are really thinking. With Feedback Lite, you can:

    tags: analytics customer-feedback customer-feedback-capture feedback-button poll
  • PerfectContactForm

  • PerfectContactForm is a simple solution for receive feedback, queries, and concerns from your visitors. Unlike other solutions, it can be integrated seamlessly with just one line of code and makes it simple to respond to incoming requests from your inbox.

    tags: contact-forms website-feedback