Get Satisfaction!

Get Satisfaction alternatives

  • Discourse

  • Discourse is an open source discussion platform built for the next decade of the Internet. A modern forum, everything's been redesigned to be easy.

    tags: community-solution forums integrated-spam-protection live-push-notifications mobile-friendly
    platform: Online Self-Hosted Ruby JavaScript Docker
  • mySurveyLab

  • Mobile surveysMySurveyLab surveys works great on any device - pc/laptop, tablet or mobile. All surveys are fully responsive and they adapt to device screen.

    tags: cross-tab-reports cross-tabulation embedded-email-surveys export-to-powerpoint ftps
    platform: Online
  • Typeform

  • Create awesome online forms with Typeform, the free online survey tool that makes asking questions easy, human & beautiful. Sign up now and try it out!

    tags: cross-tabulation data-api logic-jump mobile-friendly survey-tool
    platform: Online
  • UseResponse

  • UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.It can be used as FAQ, ideas bank, bug tracking system, testimonials or all-in-one support software.4 Platforms: feedback with ideas, help desk with ticketing, knowledge base, live chat with messengers

    tags: chat-clients community-solution customer-feedback customer-service faq-application
    platform: Online Self-Hosted
  • Freshdesk

  • Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support customers from anywhere. Popular features include:

    tags: ad-free customer-feedback customer-service customer-support fast-and-easy-setup
    platform: Mac OS X Windows Linux Online Android iPhone Chrome OS Android Tablet iPad Google Apps
  • UserVoice

  • UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat!Create Forum Free accounts & trials. Signing up in 60 seconds! UserVoice allows the customers to vote on feedback and ideas submitted in the customer community. There is a limit on the number of votes a user can spend at any given time.

    tags: customer-feedback customer-support german idea-management mobile-app-support
    platform: Online Android iPhone Android Tablet iPad
  • UserReport

  • UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum. With the UserReport online survey you are able to get fast answers to almost anything you want to ask your website's visitors. UserReport even integrates with Google Analytics which allows you to segment your visitors by the demographic information collected in your online survey.The user feedback forum enables your visitors to engage with your website and post new ideas for improving the website. Users may vote on other people's ideas which gives the webmaster a prioritized list of new ideas on how to improve the website.The click tracking and heatmaps from UserReport even allows you to see where people click on your website.Everything is presented to you in beautiful reports which can be exported to PDF and even shared with friends and colleagues. ยป

    tags: click-tracking clickmap crowdsourced crowdsourcing-ideas customer-feedback
    platform: Online
  • PHPBack

  • PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products. User feedback has proved to be really effective even if you have a community project or a commercial project. Since PHPBack is an open source project under GNU GPL, you can download it for free and modify it if you want.

    tags: customer-support helpdesk support-ticket-system surveys ticketing
    platform: Mac OS X Windows Linux Self-Hosted Cloudron
  • Zendesk

  • Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    tags: customer-support forums helpdesk knowledge-base on-demand
    platform: Online Android iPhone Blackberry iPad
  • SurveyMonkey

  • With thousands of customers in over 40 countries, theres a good chance that someone you know already uses us. Free:Only 10 Questions and 100 Responses. SurveyMonkey is flexible and scalable enough to meet the needs of a wide range of people: whether youre managing HR for a multi-national organization, or youre simply trying to gather feedback for your blog.

    tags: event-planning ifttt-integration market-research meeting multi-language
    platform: Windows Online
  • Vanilla

  • Vanilla provides a standards-compliant, multi-lingual, theme-able and pluggablecommunity forum software that powers discussion forums on 800,000 sites.

    tags: forum-platform forums
    platform: Online Self-Hosted
  • Kliqqi

  • Kliqqi is an open source CMS (Content Management System) that you can download and use for free. Kliqqi CMS provides social publishing software that encourages visitors to register on your website so that they can submit content and connect with other users. Our software creates websites where stories are created and voted on by members, not website editors. Use Kliqqi content management system to start your own social publishing community in minutes.

    tags: social-network cms idea
    platform: Linux Online
  • Brimir

  • Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface.Received emails are converted to tickets, which can be assigned to agents.

    tags: helpdesk ticketing support-ticket-system
    platform: Mac OS X Windows Linux Online Android iPhone Android Tablet BSD iPad Self-Hosted
  • UserEcho

  • UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    tags: customer-feedback customer-relationship-manager helpdesk knowledge-management live-chat
    platform: Online iPhone iPad
  • idea.informer

  • Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.

    tags: customer-feedback forums
    platform: Online