iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed...

It is a contract made of a product package with software maintenance (bug fix and user assistance services at a bronze, silver or gold level. Some contracts also include the access right to the ITSM Designer Can I use iTop freely? Yes, you can download the community version from SourceForge Are there any license costs to use iTop? No, iTop does not have any user license costs What are the largest iTop references? In 2015, our largest installations are a CMDB of 200 000 CIs and a service center managing 5 000 tickets monthly Is there free support for iTop? You can ask functional and technical questions from the SourceForge website. The SLA is based on willingness and best effort from the user community See all FAQ on iTop faq-187?mots 0 ] 40

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