Gainsight!

* Blog http://gainsight.com/customer-success-management/
* Webinars http://gainsight.com/customer-success-management/?type
webinars * Downloads http://gainsight.com/customer-success-management/?type
downloads * Best Practices http://gainsight.com/customer-success-management/?category
best-practices * Career Hub http://gainsight.com/customer-success-career-hub/

Gainsight alternatives

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  • Alfresco Community Edition

  • Alfresco is the leading open source enterprise content management system built by the most experienced team in the industry drawn from Documentum®, Vignette® and Interwoven®. Twenty years of experience drove us to believe that the Enterprise Content Management industry was driven by:

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  • eXo Platform

  • eXo Platform is a cloud-ready enterprise portal and user experience platform-as-a-service (UXPaaS) for building and deploying transactional websites, managing web and social content and creating gadgets and dashboards. Built on open standards and open source technologies, eXo Platform has the features and extensibility of a UXP and the cloud architecture to build public and private clouds.

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  • Yammer

  • Yammer is revolutionizing internal corporate communications by bringing together all of a company’s employees inside a private and secure enterprise social network. Although Yammer is as easy to use as consumer products like Facebook or Twitter, it’s enterprise-grade software is built from the ground up to drive business objectives.

    tags: company corporate-instant-messaging enterprise-social-networking microblogging social-network
  • Igloo Software

  • Igloo is an intranet you'll actually like. It’s a web-based solution that enables you to share files, give updates, find answers, exchange ideas and work better together with your colleagues and customers.

    tags: document-management file-sharing intranet online-collaboration online-communities
  • Bitrix24

  • Bitrix24 is a unified communications platform (free for small businesses) with task management, social intranet, file-sharing, crm, instant messaging, videoconferencing and built-in VoIP telephony.

    tags: business-communication communication-tools customer-relationship-manager document-management document-sharing
  • Salesmachine

  • Salesmachine tells your customer success and sales team which customers they have to contact at the exact right time. Increase satisfaction and revenue.

    tags: customer-relationship-manager customer-feedback saas-monitoring saas-helpdesk
  • Qortex

  • Qortex is a web-based next-generation platform for collaboration and knowledge-building within your group or company.

    tags: chat-clients communications discussion ease-of-use file-sharing
  • IBM Connections

  • IBM® Connections is a leading social software platform that can help your organization engage the right people, accelerate innovation and deliver results. This integrated, security-rich platform helps people engage with networks of experts in the context of critical business processes. Now everyone can act with confidence and anticipate and respond to emerging opportunities.

    tags: blogging cms enterprise-social-networking intranet messaging
  • Amity

  • Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.

    tags: analytics billing crm-software customer-success customer-support
  • Jostle

  • Jostle Corporation is the creator of a new kind of employee intranet. Jostle’s People Engagement® platform is helping organizations around the world become extraordinary. It creates connected and vibrant workplaces by engaging employees, enabling communication, and driving workplace culture. Our customers achieve employee participation rates of over 85% — that’s over 5X industry norms.

    tags: chat-clients cloud-based corporate-intranet employee-engagement enterprise
  • GlobalMeet

  • GlobalMeet is designed to make online meetings and presentations easy. Use it to connect with large groups anywhere in the world.

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  • Akita

  • Akita turns your account and customer success managers into superstars; giving them the tools they need to retain, nurture, and grow your customer base. We connect in seconds to the applications you use everyday, the leaders in CRM, billing, project management, marketing, email and customer service. Akita then provides your team with:

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