Powerful Customer Success Software Akita provides your Customer Success Managers with the tools they need to reduce churn and drive upsells.
Woopra is the industry’s leading fully-integrated Journey Analytics platform that helps organizations to visualize, analyze and experience every touchpoint in the customer journey, empowering data-driven teams to grow and innovate substantially faster. Supporting collaboration across every department, Woopra’s approach to data is rooted in understanding the people behind the numbers.
tags: customer-analytics real-time-analytics statistics stats web-analyticsProactively manage retention, reduce unexpected churn and identify upsell opportunities using customer intelligence and automation. www.gainsight.com
tags: document-management enterprise enterprise-social-networking file-sharing intranetTotango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value.
tags: account-management contacts-management customer-relationship-manager email-tracking sales