OneDesk!

* Products **** http://www.onedesk.com/onedesk-complete/
* OneDesk for Product Management http://www.onedesk.com/product-management-software/
* OneDesk for Project Management http://www.onedesk.com/project-management-software/
* OneDesk for Customer Service http://www.onedesk.com/customer-service-software/
* OneDesk Complete http://www.onedesk.com/onedesk-complete/
* OneDesk Integrations http://www.onedesk.com/integrate-with-onedesk/
* Pricing http://www.onedesk.com/pricing/

OneDesk alternatives

  • UseResponse

  • UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.It can be used as FAQ, ideas bank, bug tracking system, testimonials or all-in-one support software.4 Platforms: feedback with ideas, help desk with ticketing, knowledge base, live chat with messengers

    tags: chat-clients community-solution customer-feedback customer-service faq-application
  • UserVoice

  • UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat!Create Forum Free accounts & trials. Signing up in 60 seconds! UserVoice allows the customers to vote on feedback and ideas submitted in the customer community. There is a limit on the number of votes a user can spend at any given time.

    tags: customer-feedback customer-support german idea-management mobile-app-support
  • UserReport

  • UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum. With the UserReport online survey you are able to get fast answers to almost anything you want to ask your website's visitors. UserReport even integrates with Google Analytics which allows you to segment your visitors by the demographic information collected in your online survey.The user feedback forum enables your visitors to engage with your website and post new ideas for improving the website. Users may vote on other people's ideas which gives the webmaster a prioritized list of new ideas on how to improve the website.The click tracking and heatmaps from UserReport even allows you to see where people click on your website.Everything is presented to you in beautiful reports which can be exported to PDF and even shared with friends and colleagues. »

    tags: click-tracking clickmap crowdsourced crowdsourcing-ideas customer-feedback
  • Get Satisfaction

  • User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

    tags: customer-relationship-manager customer-feedback crowdsourced-customer-support peer-to-peer-support
  • Brimir

  • Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface.Received emails are converted to tickets, which can be assigned to agents.

    tags: helpdesk ticketing support-ticket-system
  • UserEcho

  • UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    tags: customer-feedback customer-relationship-manager helpdesk knowledge-management live-chat
  • idea.informer

  • Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.

    tags: customer-feedback forums
  • Zoho Discussions

  • Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    tags: discussion forums zoho
  • Tender Support

  • Tender Support organizes your customer care so you can focus on delivering the best service possible.

    tags: business-rating customer-feedback forums helpdesk knowledge-base
  • All Our Ideas

  • All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification of a survey while still allowing for new information to "bubble up" from respondents as happens in interviews, participant observation, and focus groups.

    tags: feedback-system crowdsourcing-ideas
  • Eyenewton

  • Give a chance to your customers to call you in 8 seconds. No advertising. This is a new communication standard between customer and a company. It is difficult to express in words how great it works. Press the button in the right and just feel it.

    tags: adwords analysis-tool analytics call-center call-recording
  • SaaSiter Feed

  • Increase users engagement for your SaaS application.

    tags: chat-clients customer-chat helpdesk integrated-chat support-chat-software
  • Qualaroo

  • With a small snippet of code, Qualaroo makes it possible to target prompts by user behavior, specified needs, demographics, or any other internal data. These prompts can be used to get insights about visitors, influence their behavior, and ultimately turn them into valuable customers.

    tags: customer-feedback poll-maker polls surveys
  • VoxPopuli

  • With VoxPopuli widget you can hear your customers and find new ideas for your business, products and services. Your users want to be heard - so let them say!

    tags: Discontinued customer-feedback customer-relationship-manager opinon suggestion
  • Feature Upvote

  • Create your Feature Upvote page in 2 minutes and allow your customers to openly or privately (if you want you can restrict suggestions, comments, and voting to authenticated users) suggest features they want you see in your product.

    tags: custom-domain customer-feedback customizable mobile-optimized multi-language