Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space. It takes the “boring” out of IT service by including intelligent automations and game mechanics into the service desk. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your own branded community and knowledge base on the cloud. »
tags: helpdesk helpdesk-ticketing incident-management internal-it issue-trackingServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes. We focus on transforming enterprise IT by automating and standardizing business processes and consolidating IT across the global enterprise. Organizations deploy our service to create a single system of record for enterprise IT, lower operational costs and enhance efficiency. Additionally, our customers use our extensible platform to build custom applications for automating activities unique to their business requirements. »
tags: it-asset-management it-helpdesk it-project-management it-service-management software-as-a-serviceTOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management,
tags: it-service-management service-desk it-project-management itsm-software it-incident-managementThe only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution. Try AzureDesk today for a 14 day trial and after that just 5$ per agent per month. It provides ticketing system to track support cases, sleek UI for admin requests, third party Integration with JIRA, Olark, Slack, Charge Desk and many other softwares. Reporting, ticket fields, tabbed UI, rules. »
tags: customer-service customer-support helpdeskGorgias is a helpdesk built to provide great support at scale.
tags: customer-support helpdesk customer-serviceOne shared inbox for all customer contact channels
tags: chat-clients customer-support facebook-messaging helpdesk-ticketing live-chat