You will need version 4 or higher of `firefox` https://www.mozilla.org/firefox
to run Pencil as a Firefox Extension. Linux users will need version 4 or higher of either `firefox`, `iceweasel` or `xulrunner` https://developer.mozilla.org/en-US/docs/Mozilla/Projects/XULRunner,
or version 25 or higher of `palemoon` https://www.palemoon.org/.
The Windows installer and OS X archive has everything you need built-in. Windows, Linux, OS X & Firefox Packages are available for download from the Releases Page https://github.com/prikhi/pencil/releases.
You can also install the Firefox Add-on from the Mozilla Add-on Repository https://addons.mozilla.org/en-US/firefox/addon/pencil-prototyping/.
To install the OS X package, unzip the archive and copy the `Pencil.app` folder t
LICEcap can capture an area of your desktop and save it directly to .GIF (for viewing in web browsers, etc) or .LCF (see below). LICEcap is an intuitive but flexible application (for Windows and now OSX), that is designed to be lightweight and function with high performance.tags: animated-gif-creator record-desktop-activity screen-capture screen-grab
Troubleshooting errors for a remote user can be very difficult since you can’t actually see what’s happening on the remote system. Often it comes down to a user saying he didn’t click a button, open a program, close a program, or so on. The new Problem Steps Recorder (PSR.exe) allows you to see exactly what’s going on, documenting every action that takes place on the system experiencing problems.tags: built-in customer-feedback problem record-steps screen-capture
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