versaSRS is a flexible Help Desk and Customer Support solution that will enable your business to quickly and effectively support, manage and improv...
versaSRS is built using the MS .NET Framework, incorporating a MS SQL database and is instantly deployed via a web browser. We have provided integration with software for telephony, assets, accounting, documents, e-forms & much more. Absolutely. We have built a range of tools such as bulk import & update, archiving, campaign management and much more.
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter an...tags: ad-free customer-feedback customer-service customer-support fast-and-easy-setup platform: Mac OS X Windows Linux Online Android iPhone Chrome OS Android Tablet iPad Google Apps
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.tags: customer-support forums helpdesk knowledge-base on-demand platform: Online Android iPhone Blackberry iPad
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.tags: customer-feedback customer-relationship-manager customer-service customer-support email-management platform: Online iPhone
OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management tools for request...tags: first-person it-service-management itil-software itsm platform: Windows Linux Online
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset...tags: helpdesk itsm service-desk online-help-desk web-helpdesk platform: Online
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset managem...tags: helpdesk helpdesk-ticketing incident-management internal-it issue-tracking platform: Online Android iPhone Android Tablet iPad
Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discus...tags: bootstrap customer-support forums helpdesk knowledge-base platform: Mac OS X Windows Linux Online iPhone iPad Self-Hosted
With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and st...tags: customer-care customer-feedback customer-relationship-manager customer-service customer-support platform: Online Android iPhone iPad
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration an...tags: helpdesk service-management it-service-management itsm service-desk platform: Online Self-Hosted
Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a s...tags: call-center call-center-software call-recording calling collaboration-software platform: Online
iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed...tags: cmdb helpdesk incident-management it-service-management itil platform: Self-Hosted
Inforobo engages your website visitors in automated conversations with the virtual assistant chatbot by simply chatting or talking with it. The vir...tags: artificial-intelligence automated bot chat-bot customer-service platform: Online
Automated IT Management Software and Network Management Software Solutions for IT Departments and Managed Service Providers.tags: it-service-management itsm-software network-management-software remote-desktop-access platform: Windows Linux Online
The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your tea...tags: customer-support helpdesk platform: Online