versaSRS Service Management!

versaSRS is a flexible Help Desk and Customer Support solution that will enable your business to quickly and effectively support, manage and improv...

versaSRS is built using the MS .NET Framework, incorporating a MS SQL database and is instantly deployed via a web browser. We have provided integration with software for telephony, assets, accounting, documents, e-forms & much more. Absolutely. We have built a range of tools such as bulk import & update, archiving, campaign management and much more.

versaSRS Service Management alternatives

  • Freshdesk

  • Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter an...

    tags: ad-free customer-feedback customer-service customer-support fast-and-easy-setup
    platform: Mac OS X Windows Linux Online Android iPhone Chrome OS Android Tablet iPad Google Apps
  • Zendesk

  • Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    tags: customer-support forums helpdesk knowledge-base on-demand
    platform: Online Android iPhone Blackberry iPad
  • Help Scout

  • Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

    tags: customer-feedback customer-relationship-manager customer-service customer-support email-management
    platform: Online iPhone
  • OTRS ITSM

  • OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management tools for request...

    tags: first-person it-service-management itil-software itsm
    platform: Windows Linux Online
  • InvGate Service Desk

  • InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset...

    tags: helpdesk itsm service-desk online-help-desk web-helpdesk
    platform: Online
  • Freshservice

  • Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset managem...

    tags: helpdesk helpdesk-ticketing incident-management internal-it issue-tracking
    platform: Online Android iPhone Android Tablet iPad
  • Helpy.io

  • Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discus...

    tags: bootstrap customer-support forums helpdesk knowledge-base
    platform: Mac OS X Windows Linux Online iPhone iPad Self-Hosted
  • Deskero

  • With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and st...

    tags: customer-care customer-feedback customer-relationship-manager customer-service customer-support
    platform: Online Android iPhone iPad
  • Vivantio

  • The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration an...

    tags: helpdesk service-management it-service-management itsm service-desk
    platform: Online Self-Hosted
  • Zent.IO

  • Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a s...

    tags: call-center call-center-software call-recording calling collaboration-software
    platform: Online
  • Enchant

  • Simple customer support for growing teams. It's like gmail on steroids!

    tags: software-as-a-service customer-relationship-manager customer-support customer-service helpdesk
    platform: Online
  • iTop

  • iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed...

    tags: cmdb helpdesk incident-management it-service-management itil
    platform: Self-Hosted
  • Inforobo

  • Inforobo engages your website visitors in automated conversations with the virtual assistant chatbot by simply chatting or talking with it. The vir...

    tags: artificial-intelligence automated bot chat-bot customer-service
    platform: Online
  • Kaseya Solution

  • Automated IT Management Software and Network Management Software Solutions for IT Departments and Managed Service Providers.

    tags: it-service-management itsm-software network-management-software remote-desktop-access
    platform: Windows Linux Online
  • SupportBee

  • The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your tea...

    tags: customer-support helpdesk
    platform: Online