loyalnow!

loyalnow alternatives

  • Ramen

  • Ramen helps SaaS product creators--founders, product managers, customer success experts, marketers, and more...--build better products.

    tags: analytics software-as-a-service communications saas-for-business
  • Wootric

  • Here's how Wootric helps your entire company win customers for life:

    tags: code-snippets customer-experience customer-feedback customer-satisfaction customer-success
  • Heedbook

  • Heedbook analyzes the quality of service and customer satisfaction at the employee's workplace at the time of the visit. The service defines the client's emotions and the content of the dialogue in real time using a neural network in the field of computer vision and speech recognition.Heedbook receives video and audio stream from web camera. With the help of cognitive services, trained in millions of photos, video and audio dialogs with customers, analyzes the data received and provides you with detailed reports on the quality of service and customer satisfaction in your companyA. Analysis of customer emotions. Heedbook distinguishes eight types of customer emotions. The system will tell you about the emotions of the client only if it is sure of 60 or more percent. B. Watch the customer service in real time. Now you can connect to each workstation on the front of the line and watch the customer service in real time or watch the dialogs that have already passed with the client.C. Controlling the specific script. It's now quite easy to check the specific script for the front line employees. The system translates dialogs into text. You can always easily return to the dialogue with the client, read and see its contents. D. Evaluation of client's attention to dialogue. Not only emotions, but also the client's attention is an integral part of the perfect customer service. Heedbook allows you to determine the client's attention to the dialogue with the employee. E. Notifications of events on the front line. Learn about non-standard client situations, for example, exceeding the duration of the normative dialogues, the use of forbidden words on the front line, the aggression of the client. F. Maintaining the customer base.With Heedbook, you will be able to analyze the profile of unauthorized customers. With the help of the system of computer vision, the system structures customers by sex, age and presents to you the profile of your client. »

    tags: client-emotions-analytics emotion-recognition-app facial-emotion-detection intelligent-video-analytics recognize-client-mood
  • SatisMeter

  • SatisMeter helps users (SaaS) get more useful feedback straight from their web apps using Net Promoter System.

    tags: customer-feedback customer-satisfaction feedback-capture feedback-collection net-promoter-score
  • Promoter.io

  • Measure your Net Promoter Score and grow your business with actionable customer insights.

    tags: customer-satisfaction net-promoter-score surveys
  • ShadowAide

  • Reduce churn and improve customer engagement and experience with direct customer feedback and behavioral analytics.

    tags: analytics customer-feedback customer-satisfaction net-promoter-score saas-for-business
  • Wizu

  • Wizu makes it quick and easy for you to start collecting feedback. In a matter of minutes, you can design your conversation and chat interface, upload your customer data and send out e-mails to your users. Then our real time reporting dashboards will give you all the information and insight you need to start making positive changes to your business.

    tags: customer-engagement customer-experience customer-feedback customer-satisfaction customer-satisfaction-survey
  • Chattermill

  • Chattermill applies the latest breakthroughs in AI to customer feedback and allows companies unrivalled accuracy in turning free form feedback into clear actionable insight.

    tags: artificial-intelligence customer-experience customer-experience-analytics customer-feedback saas-based
  • Perspexi Outreach

  • Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

    tags: business-analytics customer-experience customer-experience-analytics customer-experience-tools customer-satisfaction
  • Ask Inline

  • Ask Inline automates the hard parts of collecting feedback: building surveys, segmenting customers and finding insights. Stop feeling bad about the data you're ignoring, Ask Inline delivers the actionable insights to you.

    tags: customer-feedback feedback-tool feedback-capture customer-success feedback-software
  • Customer.guru

  • Customer.guru is a set-and-forget service that automatically measures your customer satisfaction over time using Net Promoter System.

    tags: customer-feedback customer-satisfaction customer-satisfaction-survey customer-service net-promoter-score
  • AskNicely

  • AskNicely is a free Net Promoter Score (NPS) survey platform that helps growing businesses drive customer retention and referrals.

    tags: customer-loyalty customer-satisfaction-surveys net-promoter-score
  • Relationwise

  • Relationwise gives you the most important insights on your customers in the easiest way possible.

    tags: customer-feedback net-promoter-score
  • Retently Sentiment

  • Send a Net Promoter Score ® survey to your clients and start gathering, analyzing and acting on the received customer feedback.

    tags: customer-happiness customer-satisfaction customer-satisfation-survey customer-success net-promoter-score