ReviewPro Hotel Guest Feedback!

Conceived for on-property use by hoteliers on-the-go, our Mobile App makes it easy to manage guest feedback wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your hotel happy. Seamlessly combining our Online Reputation Management tool and the Guest Survey Solution, you can now experience the power of ReviewPro Guest Intelligence on your smartphone or tablet. - Respond directly to reviews- Create and assign tickets to team members - Benchmark against your competitors- See what concepts are trending up and down - Identify key drivers of your online reputation- Find out how you are performing on different review sources - Monitor management response ratesGUEST SURVEY SOLUTION - View all guest feedback in one dashboard - Manage guest feedback more easily and efficiently - Create and assign tickets to team members - Receive in-app notifications of new guest feedback (coming very soon) based on your customized views in ReviewPro so that you only receive feedback relevant to yourself- Use in-stay surveys to identify issues that require immediate attention- Check the response rate of guest surveys you send out- Monitor the evolution of your Net Promoter Score (NPS) over time