Live Expert!

Live Expert Mobility app requires an enterprise sponsor company of the Live Expert system for video-enabled customer service to respond to requests for assistance made via Live Expert Mobility app. Live Expert Mobility serves as a customer endpoint on iPhone, iPad, or iPod for audio, video, and content sharing sessions with enterprise users of the Live Expert system for video-enabled customer service. By leveraging automatic call routing, smart queue management capabilities, live video session transfers between sponsor company agents, and multi-party sessions, Live Expert is much more than traditional video conferencing.