Infor Mobile Citizen Request!

Major public sector initiatives such as Gov 2.0 are aiming to facilitate community-based collaboration (aka crowd-sourcing) through consumer-oriented smartphone applications and to leverage them as a viable mechanism for gathering and disseminating information. In response, Infor is now offering Infor Mobile Citizen Request as an alternative to web-based or call center-based 3-1-1 interfaces. Service requests are automatically routed through the cloud to the appropriate Hansen instance based upon configuration settings and the service request location.