InStoreLive!

The InStoreLive portal and application will provide a complete solution for field force management and will deliver the following benefits: Flexibility and ability for the Program Manager to create new call cycle briefs and tasks. Information can be gathered and services delivered responsively without IT involvement KPI management functionality allows for more efficient and transparent performance management for Program Managers and Field Agents Field Agent productivity and accuracy gains through logging task outcomes on a mobile device in store and synching with web portal Aggregated reporting increases efficiency through centralised, dynamic data consolidation OHS benefits with Field Agent time stamp in/out and geo-routing Visibility of actual travel through geo-routing provides more accurate reporting for reimbursement Efficiency of mobile and compact access to store CRM-type information Convenience and efficiency of file upload and distribution on a mobile device (in-store photos, plan-o-gram access, training materials etc) Follow-up Checks performed and logged by the Program Manager assist in improving service quality Convenience of accessing the full Ground Truth web portal via the tablet browser or the field agent optimized native application