Echo Alerts!

GfK Echo, the world class customer experience management platform by GfK, is now available for iOS devices. GfK Echo is a full-service customer experience management platform that enables organizations to listen, share and act on the voice of their customers in real-time. Features of this application are: Overview of pending alerts View the details of alerts including your customers comments Contact your customer by email or phone for alert follow-up and resolution Keep track of customer cases with notes and status updates Filter alerts on status and timeframe Search for alerts