LabTech Mobile!

Freshservice is a plug and play ITIL service desk on the cloud. Integrated with several popular apps, it puts a refreshing user experience on top of powerful ticketing and asset management capabilities; it has been built from the ground up to be extremely user friendly. Take your support desk everywhere you go.f) Insert canned responses when needed and attach files as necessary, directly from your device .g) Add private notes that only other agents can see, forward tickets, or just stay in the loop as a watcher.h) Search your list of customers or the right solution in your knowledge base for a question or for that one ticket that you know has popped up earlier somewhere.i) Get a quick overview of your help desk with a summary of open tickets, overdue tickets, and tickets due today.j) Requesters can access the service catalog and even place and track service requests on the go.k) Update all the details for assets from the mobile app.

• size 26.4 MB

The IT Manager app is the best all-in-one enterprise server administration service that allows Network Administrators to securely monitor and manage VMware, Citrix XenApp and XenDesktop, XenServer, Windows, Microsoft Exchange, Hyper-V, Active Directory, SSH, Telnet, Amazon Web Services (AWS), RDP, VNC, Apple Remote Desktop (ARD) and much more. The IT Manager app also supports the Apple Watch See a server dashboard of monitoring data in our Apple Watch App and receive server downtime notifications directly to your Apple Watch. FEATURES Windows Servers:Manage System Information, Windows Services, RDP, Shutdown & Reboot, Event Logs, File Explorer, PowerShell Command Prompt, Task Manager, DHCP Manager, DNS Manager, Shared Folders, Task Scheduler and Printers. It works very well and is easy to use

• size 64.9 MB

Manage IT from anywhere * Support your IT infrastructure from an iPhone or iPad with Mobile Admin * Mobile Admin plugs into a broad array of third party systems and services. The Mobile Admin Client is part of an agentless, highly secure client-server solution that allows you to monitor and manage your IT environment from your iPhone or iPad. A free 14 day trial of Mobile Admin Server 8.1 is available at: http://www.solarwinds.com/mobile-adminFEATURES Mobile Admin provides access to many systems and services including: Real-time alert notifications * SolarWinds Network Performance Monitor* SolarWinds NetFlow Traffic Analyzer* SolarWinds Server and Application Monitor* Microsoft System Center Operations Manager * BMC Performance Manager Portal * BMC Remedy Service Desk * VMware Monitor * Symantec Backup Exec Infrastructure monitoring * SolarWinds User Device Tracker* SolarWinds Network Configuration Manager* Microsoft System Center Operations Manager * BMC Performance Manager Portal * Nagios Monitoring Virtualization control * VMware Infrastructure * Microsoft Hyper-V Incident report editing and searching * BMC Remedy Service Desk * CA Service Desk and Change Orders Secure Remote Access via security proxy * RDP * SSH* Telnet * HP iLO Mail System administration * Microsoft Exchange * Domino Comprehensive Windows management * Command Prompt * Event Viewer * Local Users and Groups * File Explorer * Printers * Restart * Scheduled Tasks * Shared Folders * Services * System Information * Task Manager * Terminal Services * PowerShell * Dial-up Connections Mobile device administration * BES * Microsoft System Center Mobile Device Manager Directory Services * Active Directory * Novell Console Networking * Netsend, Traceroute, Ping * Microsoft DHCP * Microsoft DNS Databases * Microsoft SQL Server * Oracle Web server management * Microsoft IIS Backup system administration * Symantec BackupExec * Symantec NetBackup Other services * RSA/ACE * Microsoft Cluster

• size 26.9 MB