The Mobility Client extends the enterprise desk phone features and UC capabilities to the iOS device, integrating into the PBX, enabling VoIP, Cellular, and video calling. Make and receive enterprise VoIP and Video calls over your office WLAN or cellular data networks Maintain active calls when you walk away from a WLAN coverage area with its automatic handover of calls from WLAN to the GSM voice network Automatically route international calls through your office PBX to reduce long distance charges Perform directory lookups of your co-workers when you dont remember their phone number Integrate with ShoreTel Communicator or ShoreTel Connect to control your mobile device through your Mac desktop Access visual voice mail (ShoreTel UC systems) Integrated Today calendar integration enables users to join ShoreTel, WebEx, and GoToMeeting conference calls with a single clickBenefits Reduce mobile voice charges when roaming by placing and receiving calls on the WLAN network instead of the cellular voice network Cut roaming charges by placing VoIP calls over the cellular data network (cellular data usage fees will be incurred) Extend wireless coverage for calling to areas that do not have sufficient cellular coverage by leveraging existing WLAN networks Advanced PBX features including Music On Hold (MOH), Conference and Transfer are made available on your iPhone for WLAN and VoIP over Cellular Data calls Enterprise video connects ShoreTel Mobility clients with each other, with ShoreTel Communicator for Windows users, and with a selection of conference room video systemsIMPORTANT This application requires connectivity to a ShoreTel Mobility Router and will not operate without this component. Existing Mobility client users upgrading to new client application and planning to use the video calling feature would have to contact their IT department for enabling video on their accountsBy downloading and using this application you hereby agree to the terms in the accompanying End User License Agreement (EULA).

ShoreTel Mobility Client alternatives

Freshservice

Freshservice is a plug and play ITIL service desk on the cloud. Integrated with several popular apps, it puts a refreshing user experience on top of powerful ticketing and asset management capabilities; it has been built from the ground up to be extremely user friendly. Take your support desk everywhere you go.f) Insert canned responses when needed and attach files as necessary, directly from your device .g) Add private notes that only other agents can see, forward tickets, or just stay in the loop as a watcher.h) Search your list of customers or the right solution in your knowledge base for a question or for that one ticket that you know has popped up earlier somewhere.i) Get a quick overview of your help desk with a summary of open tickets, overdue tickets, and tickets due today.j) Requesters can access the service catalog and even place and track service requests on the go.k) Update all the details for assets from the mobile app.

  • size 26.4 MB

Spiceworks - Help Desk

Manage Everything IT - Anywhere. Take your IT network, help desk tickets(cloud or local) and users with you wherever you go With Spiceworks Mobile, Spiceworks users have the info they need to do their IT jobs at their fingertips. VIEW YOUR NETWORK INVENTORY & ISSUES- See all the hardware on your network- Identify if any issues exist with your assets- Open a ticket for any assets that need attention RUN YOUR HELP DESK & TEND TO YOUR TICKETS- See and respond to all of your trouble tickets- Create new tickets, close and re-open existing ones- Add and edit ticket description and details- Assign tickets and set priorities, due date & more GET A FULL PICTURE OF YOUR END-USERS- Quickly get contact info for your end users- View and update important user details- Take and upload pictures of users to their profiles Get Started with On Premise setup in 2 Easy Steps:1) Get the latest version of Spiceworks desktop app at http://www.spiceworks.com.2) Come on back here & install Spiceworks Mobile and youll be off-and-running and able to take your network, tickets, community and users with you

  • size 38.6 MB

Active Directory Assist

Securely manage Active Directory from anywhere and anytime Absolutely NO server component required. ADAssist is innovative, intuitive and beautifully designed with native iPhone and iPad support. This application is developed by a third party developer with no input or advise by Microsoft Corporation.

  • size 9.4 MB

Mimecast Mobile

*Important*The app accesses your device contacts so that you can select them when addressing emails. The contacts are only ever stored on your device and Mimecast does not have access to them at any point. For more information about Mimecast visit www.mimecast.com

  • size 24.5 MB

ExpenseIt from Concur

ExpenseIt Pro from Concur turns receipts into expenses, automagically, and sends them directly into Concur Expense. It makes submitting receipts and creating expense reports quicker and easier by doing a lot of the work for you. For more information, visit http://ExpenseIt.com.

  • size 29.8 MB