SherpaDesk builds software that makes running your business easier. It empowers both owners and employees because it is easy to use and easy to learn. KEY FEATURES+ HelpDesk Ticketing System - manage support tickets+ Communicate through the app in your email via SherpaDesk command codes+ Manage projects+ Attach files to projects and accounts+ Communicate within projects both internally and externally+ Data reporting to measure project profitability+ Maintain company assets+ Manually calculate depreciation of assets+ Manage employees+ Integrates with accounting solutions for automatic billing+ Track time via iPhone, Apple Watch, Desktop, Droid, Chrome Extension or Email+ Apply tracked time to set hourly rates+ Apply tracked time to projects or customers+ Create To-Do lists

SherpaDesk HelpDesk Customer Support alternatives

AD HelpDesk Lite

AD Help Desk allows secure password reset and account modification of user accounts stored in Microsofts Active Directory. This application will work Out of the box, requiring absolutely no modifications to your Active Directory infrastructure. A few more advanced management functions can only be performed by the fully featured AD HelpDesk application.

  • size 35.7 MB

Accelo

Connect to your Accelo account and stay on top of your business anywhere. Features include: Keep your team up to date by adding new contacts and companies on your phone View all team and client activities through the activity stream Reply to clients and staff using the compose activity screen Review your tasks on the task board calendar Lookup and view client, contact, expense, task, sale, project, issue and retainer details Create, manage and submit timers, which synchronise with Accelo Create tasks Create, list, view and manage expenses Create, list, view, reply, claim and close requests Create, list and view assets Create and manage smart locations around your places to automatically trigger timers and prompt you to log time.

  • size 26.6 MB

Jitbit Helpdesk

Jitbit Helpdesk for iOS allows you to access your helpdesk from your device. Features include: *Viewing unanswered, unclosed or all tickets*Viewing basic details and replies of an individual tickets*Posting replies for everyone or for techs only*Changing tickets status*Viewing attached images

  • size 20.8 MB

Vsm Viewer

This application is a mobile client for Cisco Video Surveillance Management System. VSM Viewer allows you to gain access to your surveillance cameras and remotely monitor live streams and recorded streams wherever you are. Additional Information: Open Source:http://www.cisco.com/c/dam/en/us/td/docs/security/physical_security/video_surveillance/network/vsm/7_7/license/open-source-iOS-VSM-Viewer-2-5.pdfApple Documentation: https://developer.apple.com/library/content/documentation/LanguagesUtilities/Conceptual/iTunesConnect_Guide/Chapters/ChangingAppMetadata.html#//apple_ref/doc/uid/TP40011225-CH3-SW46Stack Overflow: https://stackoverflow.com/questions/28602442/update-ios-app-description-after-release-without-changing-the-app

  • size 50.5 MB

Freshservice

Freshservice is a plug and play ITIL service desk on the cloud. Integrated with several popular apps, it puts a refreshing user experience on top of powerful ticketing and asset management capabilities; it has been built from the ground up to be extremely user friendly. Take your support desk everywhere you go.f) Insert canned responses when needed and attach files as necessary, directly from your device .g) Add private notes that only other agents can see, forward tickets, or just stay in the loop as a watcher.h) Search your list of customers or the right solution in your knowledge base for a question or for that one ticket that you know has popped up earlier somewhere.i) Get a quick overview of your help desk with a summary of open tickets, overdue tickets, and tickets due today.j) Requesters can access the service catalog and even place and track service requests on the go.k) Update all the details for assets from the mobile app.

  • size 26.4 MB