Met de IT Service Management app bent u in staat om overal inzicht te krijgen in het incidentproces. Deze selfservice app geeft klanten zelf de mogelijkheid om het incident in te dienen en de status van het incident te monitoren. Uw servicedesk ziet dat het incident geescaleert is en kunnen direct contact opnemen met de klant.

ITSM alternatives

Salesforce

Salesforce1 SalesforceSalesforce ChatterCRMSalesforce CRM CRM Chatter Chatter Salesforce

  • rating 4.83721

Skype for Business (formerly Lync 2013)

Skype for Business, formerly Lync 2013 for iOS, extends the power of Lync and Skype to your favorite mobile device: voice & video over wireless, rich presence, instant messaging, conferencing, and calling features from a single, easy-to-use interface. Key Features:Initiate a group IM or video conversation and invite additional participantsJoin, rejoin and initiate a Skype for Business Meeting to communicate and collaborate on amazing ideasSimultaneously view shared content and speakers video during a conferenceControl the meeting (mute or remove attendees) and know more about participants modalitiesLook at your upcoming meetings and join via one clickFind your recent conversations and pick them up from where you left offSearch your contacts by name, email, or phone numberEnhanced security via Active Directory Authentication Library Anyone can use the Skype for Business for iOS app when invited to a Skype for Business or Lync 2013 meeting. SKYPE FOR BUSINESS APP IS ONLY AVAILBLE FOR iOS 8.0 OR GREATER.

  • rating 4.47273
  • size 220 MB