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UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.It can be used as FAQ, ideas bank, bug tracking system, testimonials or all-in-one support software.4 Platforms: feedback with ideas, help desk with ticketing, knowledge base, live chat with messengers

UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum. With the UserReport online survey you are able to get fast answers to almost anything you want to ask your website's visitors. UserReport even integrates with Google Analytics which allows you to segment your visitors by the demographic information collected in your online survey.The user feedback forum enables your visitors to engage with your website and post new ideas for improving the website. Users may vote on other people's ideas which gives the webmaster a prioritized list of new ideas on how to improve the website.The click tracking and heatmaps from UserReport even allows you to see where people click on your website.Everything is presented to you in beautiful reports which can be exported to PDF and even shared with friends and colleagues. »

Unlimited insights from your web and mobile sites. See how visitors are really using your website, collect feedback and turn more visitors into customers. Everything You Need in One Unified Platform:- Heatmaps- Feedback & Exit Polls- Online Surveys- Funnel & Form Analysis- Visitor Session Playback- Recruit User Testers- Proactive Chat

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

UserTesting.com provides on-demand usability testing.

Smartlook (getsmartlook.com) is an absolutely free visitor screen recording and session replay tool. We'll record every visitor movement on your website. You’ll get to watch everything and become inspired with ingenious ways on how to improve your website. Smartlook is the easiest way to record the screen of your visitors.

Lucky Orange is a complete suite of tools for total website optimization and usability analysis. Using Lucky Orange, you can understand visitor behaviors, diagnose trouble areas in your conversion funnel, causes of abandonment & then evaluate your website optimizations to measure successes.

You want to improve the usability of your website? Make usability testing a habit and keep getting videos of real people using your websites and prototypes.

Optimize websites for better user experience and higher conversion.

Supportbench is your next level in customer support.

AppCrush is a user testing and performance review app. Offering on-demand, affordable, simple usability testing and press releases with a collaborative dashboard. AppCrush also donates 10% of each test price to Charity:Water.

Use userinput.io to get feedback quickly and easily on your website so that you can improve trust and conversion, learn what confuses people, what they think of your logo and branding, and find specific ways to improve your website so that it functions and earns better. Figure out what is holding your site back from success.

MouseStats provides the most comprehensive user experience suite. The services are included:1. Heatmaps: Eye-tracking Heatmaps, Click Heatmaps, Attention Heatmaps, Scroll Heatmaps, AreaStats®

The Ptengine app helps marketers and webmasters turn more visits into conversions. By "conversions" we mean sales, leads, email subscribers, social shares - whatever goals people have for a website.