Smartlook!

Unlimited insights from your web and mobile sites. See how visitors are really using your website, collect feedback and turn more visitors into customers. Everything You Need in One Unified Platform:- Heatmaps- Feedback & Exit Polls- Online Surveys- Funnel & Form Analysis- Visitor Session Playback- Recruit User Testers- Proactive Chat

Essential tools for website owners - opt-in forms, online surveys, live chats, contact forms, website notifications, follow and share social widgets - easily managed from a single control panel.

Lucky Orange is a complete suite of tools for total website optimization and usability analysis. Using Lucky Orange, you can understand visitor behaviors, diagnose trouble areas in your conversion funnel, causes of abandonment & then evaluate your website optimizations to measure successes.

Survey specific groups of website visitors to understand their needs, expectations, objections.Find out who they are and why they behave as they do.

Qualtrics is the industry-leading provider of online survey software. See how we can help you build an online survey. Get a free account today!

ScreenSquid is a website plugin that records everything your visitors do on your website. It's like having over-the-shoulder user experience videos for every single visitor!

Easily create, distribute, and analyze questionnaire based surveys online. Unfortunately the very important features "Invite others to view survey results" (Share Analytics Pages) and (Response Charts & Graphs) are not supported by the free plan. Free without showing survey results:10 Surveys, 100 Questions, 1000 Responders. Configure your survey with our intuitive questionnaire builder and distribute by email, link, web-page embed, popup, or via Facebook & Twitter. Collect and track responses in real time. Analyze response data with our sortable response grids and dynamic graphs. Not free: You can also export your data to excel and download your survey as a PDF. Rational Survey is your online survey solution. »

Optimize websites for better user experience and higher conversion.

MouseStats provides the most comprehensive user experience suite. The services are included:1. Heatmaps: Eye-tracking Heatmaps, Click Heatmaps, Attention Heatmaps, Scroll Heatmaps, AreaStats®

Use SessionCam to record every customer journey made on your website. Replay individual sessions, generate heatmaps, understand and investigate funnel and form drop-off. Tackle abandonment, improve conversion and reduce support costs. SessionCam is a cloud-based solution with a free plan that’s easy to implement.

The best alternative to ClickTale, Inspectlet, and Hotjar. Always-on mouse tracking, video playback of visitors and attention heatmaps at a fraction of the cost. The cheapest and fastest way of making real user studies and increasing your conversion rates.

Heedbook analyzes the quality of service and customer satisfaction at the employee's workplace at the time of the visit. The service defines the client's emotions and the content of the dialogue in real time using a neural network in the field of computer vision and speech recognition.Heedbook receives video and audio stream from web camera. With the help of cognitive services, trained in millions of photos, video and audio dialogs with customers, analyzes the data received and provides you with detailed reports on the quality of service and customer satisfaction in your companyA. Analysis of customer emotions. Heedbook distinguishes eight types of customer emotions. The system will tell you about the emotions of the client only if it is sure of 60 or more percent. B. Watch the customer service in real time. Now you can connect to each workstation on the front of the line and watch the customer service in real time or watch the dialogs that have already passed with the client.C. Controlling the specific script. It's now quite easy to check the specific script for the front line employees. The system translates dialogs into text. You can always easily return to the dialogue with the client, read and see its contents. D. Evaluation of client's attention to dialogue. Not only emotions, but also the client's attention is an integral part of the perfect customer service. Heedbook allows you to determine the client's attention to the dialogue with the employee. E. Notifications of events on the front line. Learn about non-standard client situations, for example, exceeding the duration of the normative dialogues, the use of forbidden words on the front line, the aggression of the client. F. Maintaining the customer base.With Heedbook, you will be able to analyze the profile of unauthorized customers. With the help of the system of computer vision, the system structures customers by sex, age and presents to you the profile of your client. »

Inspectlet lets you record live videos of site visitors. See every mouse movement, scrolling, clicks, and typing done by users on your site in their browser. Inspectlet offers visitor heatmaps, live real-time web analytics, and custom metrics.

Hoverowl is a visual analytics service that empowers website owners to watch how visitors interact with their website. With Hoverowl websites increase ROI & Sales.

HeatMapCo is an eye-tracking prediction technology helps users make their websites more profitable and user-friendly. The service allows to analyse web pages, mock-ups or images to clearly understand how people perceive it.