ResponseTek!

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

CustomerLove is simple software that helps businesses track customer satisfaction, collect feedback & generate positive online reviews & testimonials.

RenegadeWorks combines customer feedback, online reputation management, customer referrals and other tools to drive new and repeat business. The software allows businesses to build a new customer database, or upload their own. This customer data can then be used to gather feedback on the customer experience, generate more real online reviews and customer referrals. This is combined with powerful reporting and 24/7 online review monitoring.

Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards. Ensure the reliability and relevance of your results by using multiple proven methodologies. Real time data from iPSI Experience Framework and 4Q Task Completion Framework allows for comparative benchmarking, putting all results into context. Then inject your VoC results into Google analytics and SiteCatalyst to provide seamless integration of your customers’ insights and improve the overall customer experience. »

The Clarabridge Intelligence Platform

Load Spark is the easiest way for businesses to take control of their online reputation and build customer loyalty. Load Spark enables you to better understand your customers, build a powerful reputation, monitor online reviews and actively work to generate more customer referrals.

Monitor and influence the conversations people have about your brand with review management, profile management, competitor analysis and feedback capture tools that make smart decisions to increase your natural reviews.

RepRevive is online reputation management software. Its a powerful and easy to use application engineered to protect your brand by gathering feedback, engaging customers and managing online reviews.