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Nirror is a customer support service for your website. It lets you chat with your visitors in live and see their screen.When you are not online, Nirror records videos of your visitors and can trigger alerts based on customizable rules. When a user encounters an issue, Nirror gives you the best visual feedback about what really happened on your website/web application.

Inspectlet lets you record live videos of site visitors. See every mouse movement, scrolling, clicks, and typing done by users on your site in their browser. Inspectlet offers visitor heatmaps, live real-time web analytics, and custom metrics.

Ghost is a service that allows webmasters to record the actions of his/hers visitors. For example when a user clicks on a link, or moves its mouse. After signup you include a piece of javascript code in your HTML source of your website. That code records user movements and actions to your account. Later on you can watch the recording of the user. You can use this data to improve usability of your site.

Usability Studio is a handy application that will help you run usability tests. With Usability Studio, you can see how your users work with your website or application. You can find out how easy they cope with the required tasks and whether the interface you have created is convenient and clear for them.

MouseStats provides the most comprehensive user experience suite. The services are included:1. Heatmaps: Eye-tracking Heatmaps, Click Heatmaps, Attention Heatmaps, Scroll Heatmaps, AreaStats®

DistilleryLab collects and analyzes social media influencer conversations to deliver actionable insights to companies of all sizes across all markets.

LookTracker is an innovative and cutting-edge eye tracking company that tracks eye movement and provides insight into where people gaze, fixate and look within your digital media or your client’s digital media. Customers can see what is working, and more importantly, what is not working with their online and offline marketing efforts. LookTracker also allows you to conduct competitive research, such as comparing a company’s website and digital media efforts with its competitors.

Silverback is a guerrilla usability testing software for designers and developers.

Tamboo helps take the guesswork out of running an online business by showing you everything your website visitors do!

ClickTale delivers innovative In-Page Web Analytics that reveal the mystery of what visitors actually do inside website pages, allowing you to analyze and optimize website performance and usability. Our unique solution provides movies of your visitors actual browsing sessions, heatmaps of aggregate behavior inside the web page, and advanced behavioral analytics. ClickTale fills a gap left by traditional web analytics that only measures activity between pages.