HelpCrunch!

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support customers from anywhere. Popular features include:

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat!Create Forum Free accounts & trials. Signing up in 60 seconds! UserVoice allows the customers to vote on feedback and ideas submitted in the customer community. There is a limit on the number of votes a user can spend at any given time.

Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

Zendesk Chat (formerly Zopim) is a simple chat widget that lets you sell directly to your website visitors.

We make live chat solutions that work the way people work.

Crisp is a freshly new alternative to existing bulky live chat platforms, which focuses on:

UserEngage is a full business-client communication platform including live chat, user tracking, marketing automation, CRM and emailing. It takes 5 minutes to implement and it is two times cheaper than nearest competition.It is aimed at increasing egagement and conversion rates with as little effort as possible.

Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discussions, multilingual knowledge base and more:

"Send targeted emails to your users and subscribers with Customer.io's intuitive editor and powerful tracking features. Rich CSS-based templates simplify the process of designing compelling layouts. Built-in analytics lets you classify mailing list recipients by their attributes, pageviews, and site interactions. Advanced emails use A/B testing, structured data merging, and third-party APIs to engage users with personalized messages that add value to your service."

1and1Mail gives every small and medium business the ability to easily create, schedule and send personalized mass emails, manage email contacts, and design email newsletters.

Effectively manage your contacts and segment them into different target groups. Design captivating and successful email messages, send email campaigns with the best deliverability and analyze your results in the extensive and real-time reports.

Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.

Inforobo engages your website visitors in automated conversations with the virtual assistant chatbot by simply chatting or talking with it. The virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating your sales. Inforobo's artificial intelligence also provides the front-line support so that your customer service staff can concentrate on more complex tasks.