Genesys Voice Platform!

Genesys Voice Platform alternatives

  • Aspect Prophecy

  • Aspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP applications. Prophecy is the world’s first telephony application platform software to offer enterprise-class features with retail like simplicity.

    tags: sip speech-recognition text-to-speech voice-chat voicexml
  • Voxibot the Voximal stack

  • Unchained resources : Voximal integrates cloud speech services like Google Speech API, IBM Watson SpeechToText, Azure Bing Speech, but keeps on-premise capability thanks to UNIMRCP connector.

    tags: asterisk asterisk-based chat-bot dialer hosted-ivr
  • Avaya Voice Portal

  • Multi-channel:New devices and technologies have changed consumer communications and expectations leading many corporations to consider full scale adoption of automated email, SMS text, video, and outbound. Voice Portal supports deployment of multi-channel outbound services as well as video self service through video kiosks, video self help, and interactive voice and video applications

    tags: ivr sip speech-recognition text-to-speech video-calling
  • Cisco IOS Voice XML Browser

  • Use Existing Infrastructure :Cisco VoiceXML service can be combined with Cisco IOS Software Voice Gateway services or used as a standalone, dedicated VoiceXML browser gateway. VoiceXML allows the enterprise to reuse the existing Web infrastructure.

    tags: cisco ivr sip speech-recognition text-to-speech
  • Cloud Telephony

  • TollFree and IVR are the cloud telephony services which help you to improve your performance and you can provide customer service from anywhere. Get started now!

    tags: hosted-ivr ivr
  • Plum DEV

  • Plum DEV allows developers to build voice applications that automate a company’s most frequent communications. This includes everything from highly interactive customer self-service to communications-enabled business processes, and more. Helping businesses increase efficiency, lower costs, and improve customer satisfaction.

    tags: ivr sip voicexml voip-server
  • uContact

  • uContact is a beautiful and a true “All in One” Contact Center solution, that allows you to offer the best experience to your clients in every interaction through any channel with just one software platform.Some features: - ACD- Virtual Hold- Recording- PBX- Audio, Video, Desktop Softphone- IVR- Voice Broadcast- TTS - ASR- Dialers- Preview, Progressive, Power, Predictive- SMS- Web Chat- Click2Call & Call Back- Email- Social Networks - Real Time Monitoring- Quality management- Workforce Optimization- Reporting Analytics- Workflow Designer- Forms Designer »

    tags: asterisk asterisk-autodialer asterisk-based auto-dialer auto-dialer-software
  • Voiceglue

  • Who :

    tags: asterisk text-to-speech voice-chat voicexml