ClickDesk!

Voice chat and video chat are browser based. No installation required. Automatically integrated with our live chat tool to keep you on top of issues.

ClickDesk alternatives

  • tawk.to

  • tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No catch. No spam. No wares. It's truly free and always will be.

    tags: chat-clients chat-history chat-invitation customer-chat customer-service
    platform: Mac OS X Windows Linux Online Android iPhone Chrome OS Internet Explorer Google Chrome Safari Wordpress
  • Freshdesk

  • Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support customers from anywhere. Popular features include:

    tags: ad-free customer-feedback customer-service customer-support fast-and-easy-setup
    platform: Mac OS X Windows Linux Online Android iPhone Chrome OS Android Tablet iPad Google Apps
  • UseResponse

  • UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.It can be used as FAQ, ideas bank, bug tracking system, testimonials or all-in-one support software.4 Platforms: feedback with ideas, help desk with ticketing, knowledge base, live chat with messengers

    tags: chat-clients community-solution customer-feedback customer-service faq-application
    platform: Online Self-Hosted
  • UserVoice

  • UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat!Create Forum Free accounts & trials. Signing up in 60 seconds! UserVoice allows the customers to vote on feedback and ideas submitted in the customer community. There is a limit on the number of votes a user can spend at any given time.

    tags: customer-feedback customer-support german idea-management mobile-app-support
    platform: Online Android iPhone Android Tablet iPad
  • Intercom

  • Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    tags: communications customer-chat email-automation email-marketing encrypted-chat
    platform: Online Android iPhone
  • Zendesk

  • Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    tags: customer-support forums helpdesk knowledge-base on-demand
    platform: Online Android iPhone Blackberry iPad
  • Zendesk Chat

  • Zendesk Chat (formerly Zopim) is a simple chat widget that lets you sell directly to your website visitors.

    tags: chat-clients live-chat live-support
    platform: Online
  • Userlike Live Chat

  • Live chat for website and messenger support. Be there when your customers need you the most.

    tags: chat-bot customer-service customer-support live-chat real-time-analytics
    platform: Online
  • Get Satisfaction

  • User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

    tags: customer-relationship-manager customer-feedback crowdsourced-customer-support peer-to-peer-support
    platform: Online
  • Mibew

  • Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.

    tags: live-chat live-support mysql php php-script
    platform: Mac OS X Windows Linux Online Self-Hosted
  • Brimir

  • Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface.Received emails are converted to tickets, which can be assigned to agents.

    tags: helpdesk ticketing support-ticket-system
    platform: Mac OS X Windows Linux Online Android iPhone Android Tablet BSD iPad Self-Hosted
  • Lime Talk

  • Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.

    tags: chat-clients chat-support customer-chat customer-support live-chat
    platform: Online
  • UserEcho

  • UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    tags: customer-feedback customer-relationship-manager helpdesk knowledge-management live-chat
    platform: Online iPhone iPad
  • Olark

  • We make live chat solutions that work the way people work.

    tags: customer-support instant-messaging live-help live-support online-chat
    platform: Online
  • Firehose Chat

  • Firehose Chat makes it easy to carry on live conversations with people who visit your websites. They give you a snippet of code to paste into the HTML of your website and that's it! In the app, you'll see a list of everyone who is on your website. They'll see a chat box in the bottom right corner of your website. You can chat with them, they can chat with you. It's simple!

    tags: Discontinued chat-clients customer-help customer-service customer-service-software
    platform: Mac OS X Online Android iPhone Android Tablet iPad Discontinued