AskNicely!

Turn promoters into referrers & deal with detractors with automatic routing of feedback via email or Slack. Intelligent templates and other tools deal with customer response at scale. How it Works http://asknice.ly/features

AskNicely alternatives

  • mySurveyLab

  • Mobile surveysMySurveyLab surveys works great on any device - pc/laptop, tablet or mobile. All surveys are fully responsive and they adapt to device screen.

    tags: cross-tab-reports cross-tabulation embedded-email-surveys export-to-powerpoint ftps
  • SurveyMonkey

  • With thousands of customers in over 40 countries, theres a good chance that someone you know already uses us. Free:Only 10 Questions and 100 Responses. SurveyMonkey is flexible and scalable enough to meet the needs of a wide range of people: whether youre managing HR for a multi-national organization, or youre simply trying to gather feedback for your blog.

    tags: event-planning ifttt-integration market-research meeting multi-language
  • Qualtrics

  • Qualtrics is the industry-leading provider of online survey software. See how we can help you build an online survey. Get a free account today!

    tags: cross-tabulation online-survey research spss survey-software
  • SurveyJS

  • Unlike the most others solutions, SurveyJS Project consists of three fully independent parts: run-time SurveyJS library, SurveyJS editor and SurveyJS service for storing and analyzing results. You may stick with the complete solution or use only a library. You may use SurveyJS service to store your results there or store them in your own storage. You may freely use SurveyJS Editor or integrate the Editor into your own web site.

    tags: javascript-library online-polls online-surveys polling-tool polls
  • EUSurvey

  • EUSurvey is the European Commission's official survey management tool. Its main purpose is to create official surveys of public opinion and forms for internal communication and staff management, e.g. staff opinion surveys and forms for evaluation or registration.

    tags: online-polls online-survey online-survey-tool poll polling-tool
  • Wizu

  • Wizu makes it quick and easy for you to start collecting feedback. In a matter of minutes, you can design your conversation and chat interface, upload your customer data and send out e-mails to your users. Then our real time reporting dashboards will give you all the information and insight you need to start making positive changes to your business.

    tags: customer-engagement customer-experience customer-feedback customer-satisfaction customer-satisfaction-survey
  • Wootric

  • Here's how Wootric helps your entire company win customers for life:

    tags: code-snippets customer-experience customer-feedback customer-satisfaction customer-success
  • Heedbook

  • Heedbook analyzes the quality of service and customer satisfaction at the employee's workplace at the time of the visit. The service defines the client's emotions and the content of the dialogue in real time using a neural network in the field of computer vision and speech recognition.Heedbook receives video and audio stream from web camera. With the help of cognitive services, trained in millions of photos, video and audio dialogs with customers, analyzes the data received and provides you with detailed reports on the quality of service and customer satisfaction in your companyA. Analysis of customer emotions. Heedbook distinguishes eight types of customer emotions. The system will tell you about the emotions of the client only if it is sure of 60 or more percent. B. Watch the customer service in real time. Now you can connect to each workstation on the front of the line and watch the customer service in real time or watch the dialogs that have already passed with the client.C. Controlling the specific script. It's now quite easy to check the specific script for the front line employees. The system translates dialogs into text. You can always easily return to the dialogue with the client, read and see its contents. D. Evaluation of client's attention to dialogue. Not only emotions, but also the client's attention is an integral part of the perfect customer service. Heedbook allows you to determine the client's attention to the dialogue with the employee. E. Notifications of events on the front line. Learn about non-standard client situations, for example, exceeding the duration of the normative dialogues, the use of forbidden words on the front line, the aggression of the client. F. Maintaining the customer base.With Heedbook, you will be able to analyze the profile of unauthorized customers. With the help of the system of computer vision, the system structures customers by sex, age and presents to you the profile of your client. »

    tags: client-emotions-analytics emotion-recognition-app facial-emotion-detection intelligent-video-analytics recognize-client-mood
  • Promoter.io

  • Measure your Net Promoter Score and grow your business with actionable customer insights.

    tags: customer-satisfaction net-promoter-score surveys
  • ShadowAide

  • Reduce churn and improve customer engagement and experience with direct customer feedback and behavioral analytics.

    tags: analytics customer-feedback customer-satisfaction net-promoter-score saas-for-business
  • rekommend.io

  • 👋🏿 Goodbye surveys! Hello feedback that is driven by User Experience.

    tags: customer-feedback employee-engagement net-promoter-score patient-engagement surveys
  • SurveySparrow

  • SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse.

    tags: customer-experience customer-feedback customer-satisfation-survey employee-expense-management employee-satisfaction
  • Circle Surveys

  • Circle Surveys is making surveys a beautiful experience for you and your respondents. Creating surveys is super easy and fast. Advanced features are ready when you need them. Visual customisation let you make your own beautiful form design. It’s a great survey service without buzzwords.

    tags: feedback-tool online-survey survey-tool surveys
  • Chattermill

  • Chattermill applies the latest breakthroughs in AI to customer feedback and allows companies unrivalled accuracy in turning free form feedback into clear actionable insight.

    tags: artificial-intelligence customer-experience customer-experience-analytics customer-feedback saas-based
  • Perspexi Outreach

  • Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

    tags: business-analytics customer-experience customer-experience-analytics customer-experience-tools customer-satisfaction