Customer service doesnt stop when you leave your desk. Thats why we created the Zendesk mobile app for iOS. With Zendesk for iPad you can: Access all your support ticket views View all support ticket events and notifications See a real-time list of activity on your tickets Search support tickets and knowledge base articles View and update comments, CCs, tags, and ticket fields Get push notifications on ticket updates Apply predefined responses, or macros, to tickets containing frequently asked questions Easily bookmark a ticket for future reference Upload and view attachments on tickets Take a photo and attach it to a ticket View key support metrics at a glance from ticket activity and volume to first response times and customer satisfaction Access to full ticket history from customer profiles Agent dashboard with critical tickets views Swipe gestures that expose key actions on a ticket

# Let's make things better Zendesk builds software for better customer relationships Good relationships take work. They require knowledge and the tools to get the job done right. That's what Zendesk is for. Our products allow businesses to be more reliable, flexible, and scalable.

Zendesk for iPad alternatives

SendGrid

Geckoboard

Geckoboard provides you with a real-time business dashboard for KPIs and data. Its your key data, in one place. The app has been developed specifically for those on the go, with data visualisations built to be attractive and easy to interpret at-a-glance.

  • size 6.8 MB

Desk.com

Whether youre on the road or just in the conference room, the Desk app will help you stay on top of customer issues, collaborate with your team, and track and respond to cases. Its that easy and its always safe and secure. Features: Free app synced to your Desk site Compatible with iPhone and iPad View all of your customer inquiries Check in on your support queues Reply and resolve customer requests Search for cases, companies or customers Swipe to resolve cases Add internal notes for only colleagues to see Add quick replies and actions (called macros) to cases Set case status and priority Assign cases to agents and groups Detailed customer information Push notifications alert you about new cases

  • size 36.2 MB

Freshdesk

Deliver exceptional customer support and make your customers happy with the Freshdesk app for iOS. With all the features of a helpdesk now in your pocket, you can answer customer queries from your iPhone, and resolve issues even when you are away from your desk. - Scott bowler, Localiiz

  • size 67.4 MB

Freshservice

Freshservice is a plug and play ITIL service desk on the cloud. Integrated with several popular apps, it puts a refreshing user experience on top of powerful ticketing and asset management capabilities; it has been built from the ground up to be extremely user friendly. Take your support desk everywhere you go.f) Insert canned responses when needed and attach files as necessary, directly from your device .g) Add private notes that only other agents can see, forward tickets, or just stay in the loop as a watcher.h) Search your list of customers or the right solution in your knowledge base for a question or for that one ticket that you know has popped up earlier somewhere.i) Get a quick overview of your help desk with a summary of open tickets, overdue tickets, and tickets due today.j) Requesters can access the service catalog and even place and track service requests on the go.k) Update all the details for assets from the mobile app.

  • size 26.4 MB