Mobile staffs can handle issues anytime and anywhere by using GOO Help Desk MobileWith GOO Service Desk Mobile version, the support team can interfere the cases occurred in your organisation independent of time and place. They can easily monitor the cases opened by the organisational units, record the interventions, change the recording status, and close the cases. Thats it :)To try the demo of mobile app, install it on your phone and use the following credential to login.username: technicianpassword: demopassword

Goo Service Desk - Help Desk alternatives

Skype for Business (formerly Lync 2013)

Skype for Business, formerly Lync 2013 for iOS, extends the power of Lync and Skype to your favorite mobile device: voice & video over wireless, rich presence, instant messaging, conferencing, and calling features from a single, easy-to-use interface. Key Features:Initiate a group IM or video conversation and invite additional participantsJoin, rejoin and initiate a Skype for Business Meeting to communicate and collaborate on amazing ideasSimultaneously view shared content and speakers video during a conferenceControl the meeting (mute or remove attendees) and know more about participants modalitiesLook at your upcoming meetings and join via one clickFind your recent conversations and pick them up from where you left offSearch your contacts by name, email, or phone numberEnhanced security via Active Directory Authentication Library Anyone can use the Skype for Business for iOS app when invited to a Skype for Business or Lync 2013 meeting. SKYPE FOR BUSINESS APP IS ONLY AVAILBLE FOR iOS 8.0 OR GREATER.

  • rating 4.47273
  • size 220 MB

Freshservice

Freshservice is a plug and play ITIL service desk on the cloud. Integrated with several popular apps, it puts a refreshing user experience on top of powerful ticketing and asset management capabilities; it has been built from the ground up to be extremely user friendly. Take your support desk everywhere you go.f) Insert canned responses when needed and attach files as necessary, directly from your device .g) Add private notes that only other agents can see, forward tickets, or just stay in the loop as a watcher.h) Search your list of customers or the right solution in your knowledge base for a question or for that one ticket that you know has popped up earlier somewhere.i) Get a quick overview of your help desk with a summary of open tickets, overdue tickets, and tickets due today.j) Requesters can access the service catalog and even place and track service requests on the go.k) Update all the details for assets from the mobile app.

  • size 26.4 MB

Bitrix24

Bitrix24 is a social intranet, a unified work space for your company. The service enhances internal information exchange and communications and places a complete set of business tools into a single, intuitive interface. Icons provided free by http://emojione.com

Spiceworks - Help Desk

Manage Everything IT - Anywhere. Take your IT network, help desk tickets(cloud or local) and users with you wherever you go With Spiceworks Mobile, Spiceworks users have the info they need to do their IT jobs at their fingertips. VIEW YOUR NETWORK INVENTORY & ISSUES- See all the hardware on your network- Identify if any issues exist with your assets- Open a ticket for any assets that need attention RUN YOUR HELP DESK & TEND TO YOUR TICKETS- See and respond to all of your trouble tickets- Create new tickets, close and re-open existing ones- Add and edit ticket description and details- Assign tickets and set priorities, due date & more GET A FULL PICTURE OF YOUR END-USERS- Quickly get contact info for your end users- View and update important user details- Take and upload pictures of users to their profiles Get Started with On Premise setup in 2 Easy Steps:1) Get the latest version of Spiceworks desktop app at http://www.spiceworks.com.2) Come on back here & install Spiceworks Mobile and youll be off-and-running and able to take your network, tickets, community and users with you

  • size 38.6 MB

Freshdesk

Deliver exceptional customer support and make your customers happy with the Freshdesk app for iOS. With all the features of a helpdesk now in your pocket, you can answer customer queries from your iPhone, and resolve issues even when you are away from your desk. - Scott bowler, Localiiz

  • size 67.4 MB