Provides easy access to key information for Dimension Data Service Delivery Managers, including: At-a-glance views for operational status and service delivery Performance and contract metrics dashboards Contract status Incident access

Service Centre alternatives

User Center

We invite you to securely interact with Check Point when on the go. User Center iPhone Application allows you to: View, update, and search your Service Requests Get notified when your Service Requests are updated Search Secure Knowledge Solutions Explore AppWiki - the biggest internet applications and social network widgets security classification database View Security Alerts and get notified when new Security Alerts are published View Security Advisories protections and get notified on their updates - Security Advisory delivers real-time up-to-date proactive intrusion prevention Explore ThreatWiki malware classification database

  • size 35.0 MB

Mimecast Mobile

*Important*The app accesses your device contacts so that you can select them when addressing emails. The contacts are only ever stored on your device and Mimecast does not have access to them at any point. For more information about Mimecast visit www.mimecast.com

  • size 24.5 MB

Arkadin

Designed to make meetings easy for you, ArkadinMobile offers one tap meeting access to audio, web and video conferences from your iPad or iPhone. With ArkadinMobile, you can connect to conference calls by phone or via the Internet (VoIP), share your documents online in real-time and use the fully integrated video conferencing for face to face meetings. Compatible with iPhone, iPad, and iPod touch.

  • size 63.8 MB

Cisco SalesConnect

For Cisco Sellers and Partners. Easily find the collateral, demos, training and proposals you need to close more business, anytime, anywhere. Also available for Apple Macs and Windows PC desktops at: salesconnect.cisco.com

  • size 178 MB

Cisco Technical Support

Cisco Technical Support simplifies network maintenance and saves you time by providing tools to help troubleshoot issues, research products, update & create Cisco Service Requests, track RMAs, and manage your install base anywhere, anytime Whats New in v3.19.X Migrated to Web Kit UI Web Viewer for improved performance Improved Cisco Service Request Search logic to detect intent of user searches to help minimize errors Added more Cisco Validated Designs and TAC Support Documents Deprecated Cisco Service Request email trending service Various bug fixes and performance improvements Basic features available to all users: Engage with fellow networking professionals, ask and answer questions through the Cisco Support Communities Access to product-specific support content for over 7,000 Cisco products Access to over 1,700 troubleshooting and configuration guides authored by Cisco TAC Engineers PSIRT (Security Advisories), End-of-Life and Field Notice mobile push notifications Cisco Reseller Locator found in Tools Bookmark your favorite RSS Feeds, and Video Channels - Available in My Shortcuts Save content with Pocket (Read-It-Later) service. Go to http://www.getpocket.com/ to learn more about setting up an accountAdvanced features available to Cisco Support Contract Owners:Service Requests & RMAs: View, Edit and Create Service Request and track RMAs Access to all case notes, and attachments (txt, pdf, xls, ppt, doc, and image file types) 30 Day history of Service Request related mobile push notifications found in My Notifications Receive Service Request updates via mobile push notifications Direct access to your TAC Engineer, On-Site Contact, and Field Engineer via phone or email Bookmark urgent Service Requests for easy reference from My Shortcuts Single tap to request case updates, case closure, and reopen casesService Contract & Product Coverage Information: View contract information and set-expiration reminders prior to their expiration with My Contracts An embedded bar code scanner makes it easy to lookup product coverage details by serial number with Check Device Coverage Ability to validate and update the current installation using your current location Manage your install base (view EoX, warranty and coverage status) for up to 10,000 devices with My Devices Access to Contract Renewal, Last Day of Support, and End of Life reports in My Devices. Send us an email at: [email protected]