OPENSER REPRESENTANTE El Mdulo de Representante proporciona toda la informacin de los tickets asignados y que no han sido solucionados, as tambin da la capacidad de agregar bitcoras y aplicar cierres a los tickets para su seguimiento, mantenindote al tanto de tu operacin en cualquier momento y al alcance de tu mano, consulta la informacin organizada por diferentes filtros y categoras. Versin 1.0.0Funciones : - Tickets con SLA por vencer - Tickets con SLA vencido - Tickets a punto de escalar - Tickets escalados - Tickets en aprobacin - Tickets rechazados - Bsqueda de ticket - Listado de tickets - Descripcin rpida del ticket - Detalle del ticket - Tickets por estatus y prioridad - Tickets por fecha de registro - Tickets por cliente - Tickets por grupo de cliente y representante - Tickets por tipo de servicio - Visualizacin de datos adicionales del ticket - Visualizacin de bitcoras automticas y manuales - Agregado de bitcoras - Solucin y cierre de ticket - Llamar al cliente y representante del ticketRequerimientos: Iphone, Ipod y Ipad iOS 6.0 + Instalacin previa de OpenSer Service Management. Servicios Web para acceso al OpenSer

OpenSerRep alternatives

Skype for Business (formerly Lync 2013)

Skype for Business, formerly Lync 2013 for iOS, extends the power of Lync and Skype to your favorite mobile device: voice & video over wireless, rich presence, instant messaging, conferencing, and calling features from a single, easy-to-use interface. Key Features:Initiate a group IM or video conversation and invite additional participantsJoin, rejoin and initiate a Skype for Business Meeting to communicate and collaborate on amazing ideasSimultaneously view shared content and speakers video during a conferenceControl the meeting (mute or remove attendees) and know more about participants modalitiesLook at your upcoming meetings and join via one clickFind your recent conversations and pick them up from where you left offSearch your contacts by name, email, or phone numberEnhanced security via Active Directory Authentication Library Anyone can use the Skype for Business for iOS app when invited to a Skype for Business or Lync 2013 meeting. SKYPE FOR BUSINESS APP IS ONLY AVAILBLE FOR iOS 8.0 OR GREATER.

  • rating 4.47273
  • size 220 MB

Cisco Spark

Cisco Spark Cisco Spark ZenDeskTrelloGitHub www.ciscospark.com www.cisco.com/go/spark-availability Cisco Spark http://www.webex.com/ciscospark/terms-of-service-ios.html

Cisco Legacy AnyConnect

This version is now known as Cisco Legacy AnyConnect and will be phased out over time. The newer Cisco AnyConnect application is now available as a separate download from the App Store. Release Notes: https://www.cisco.com/c/en/us/td/docs/security/vpn_client/anyconnect/anyconnect40/release/notes/b_Release_Notes_Apple_iOS_AnyConnect_4-0-x.htmlUser Guide:https://www.cisco.com/c/en/us/td/docs/security/vpn_client/anyconnect/anyconnect40/user/guide/b_Apple_iOS_AnyConnect_User_Guide_4-0-x.htmlEnd user license:http://www.cisco.com/c/en/us/td/docs/security/vpn_client/anyconnect/anyconnect40/license/end_user/AnyConnect-SEULA-v4-x.html

  • size 42.6 MB

OCCMundial

With the OCCMundial application, you may complete your job search by creating a new account or updating your resume. Keep your jobsearch up to date by using OCCMatch notifications and jobseeker agents. Search job postings and send your resume to companies from your mobile device.

  • size 11.2 MB

Cisco Jabber

Cisco Jabber for iPhone and iPad is a collaboration application that provides presence, instant messaging (IM), voice, voice messaging, and video calling capabilities on Apple iPhone, iPad, iPod touch, and Apple Watch. Escalate your Jabber calls into multi-party conferencing with Cisco WebEx Meetings. By tapping Install you agree to install Jabber and all future software updates, and you accept the terms of service and privacy statement below:http://www.cisco.com/web/siteassets/legal/privacy.htmlhttp://www.cisco.com/web/siteassets/legal/jabber_supp.htmlEmail us at [email protected] with any feedback.

  • size 168 MB