Welcome to the NetHelpDesk smartphone App for iPhone Users, free to download and use with your main version of NetHelpDesk, and compliment all the great functionality you get in the main program. Features of the app include:- Access tickets assigned to you- Access tickets unassigned- Access Customer, Site and User details- Add Expenses incurred in tickets, or ad hoc, Amount, Date Incurred- Record Journeys travel in tickets, or ad hoc, Odometer, Vehicle registration- Account for time spent in days not incurred against ticket actions- View Timesheet by Today, Week, specific day or All- Check data sent to main database, and times- Capture Customer and Technician signature against tickets and/or individual action notes- E-mail or Call your end user straight from the app- Take photographs at 60% of original size, and upload to server- View Assets assigned to ticket- View Asset details, including all customised fields captured in main database- View and Issue Items to customers- Provide satisfaction surveys to End-Users- Sync appointments and reminders to the iOS Calendar and Reminders applicationsand much moreNetHelpDesk is one of the worlds leading Help Desk Software solutions, for MSPs, Education and Internal Departments.

NetHelpDesk alternatives

AD HelpDesk Lite

AD Help Desk allows secure password reset and account modification of user accounts stored in Microsofts Active Directory. This application will work Out of the box, requiring absolutely no modifications to your Active Directory infrastructure. A few more advanced management functions can only be performed by the fully featured AD HelpDesk application.

  • size 35.7 MB

HelpOnClick Live Chat Software

Powerful and intuitive live chat software for websites. Multiple operator seats, multiple departments and websites available. Thats it

  • rating 4.4
  • size 6.4 MB

RepairShopr Lite+

RepairShopr is your all-in-one platform for managing your repair shop or similar business. Our (Lite) app enables you to take payments from the field If you use our Vantiv integration or Square Register youll be able to swipe payments fully integrated in our app so you dont have to do any double data entry. This app is free to use for all RepairShopr users, and we do have a free tier and trials available for the larger plans.

  • size 21.7 MB

N-central Mobile

The N-central Mobile application allows you to access your N-central server from your iPhone and iPad. N-central Mobile lets you acknowledge issues, add notes to devices, view the details of devices and services, and see the status of automation tasks, scripts and software pushes that N-central is running on your behalf. N-central Mobile also enables you to view the location and perform remote actions on managed mobile devices: - Send messages - Update asset information - Mark as lost - Lock - Reset passwords - Erase

  • size 12.7 MB

Freshservice

Freshservice is a plug and play ITIL service desk on the cloud. Integrated with several popular apps, it puts a refreshing user experience on top of powerful ticketing and asset management capabilities; it has been built from the ground up to be extremely user friendly. Take your support desk everywhere you go.f) Insert canned responses when needed and attach files as necessary, directly from your device .g) Add private notes that only other agents can see, forward tickets, or just stay in the loop as a watcher.h) Search your list of customers or the right solution in your knowledge base for a question or for that one ticket that you know has popped up earlier somewhere.i) Get a quick overview of your help desk with a summary of open tickets, overdue tickets, and tickets due today.j) Requesters can access the service catalog and even place and track service requests on the go.k) Update all the details for assets from the mobile app.

  • size 26.4 MB