Deskware!

Deskware app is a customer support desk and ticketing system that you can fit right in your pocket. Resolve issues, assign tickets, and respond to customer queries on the go. And it has built-in analytics features, so you can track response time, gauge customer satisfaction, and see how youre doing overall.

Deskware alternatives

Pingboard

Stay connected to your team wherever you are with Pingboard - Search your company from anywhere- See everything about your coworkers in one place: photos, contact info, skills, and more- Put faces to names with the Whos Who game- Browse the company by team or office- See at a glance whos on vacation or working from a coffee shop with the vacation calendar- Update your out of office status with a few taps- See where you and your coworkers fit in the org chart- Sync contact info to your phone- Update your own profile on the flySend questions and feedback to [email protected] and help make Pingboard better. Thanks

  • size 30.0 MB
Pingboard alternatives

ZOOM Cloud Meetings

Stay connected wherever you go start or join a 100-person meeting with flawless video, crystal clear audio, instant screen sharing, and cross-platform instant messaging for free Zoom is used by over 500,000 customer organizations and is #1 in customer satisfaction. Its super easy Install the free Zoom app, click on Host a Meeting, and invite up to 100 people to join you on video Key Features:-Best iPhone and iPad video meeting quality-Best iPhone and iPad screen sharing quality-Screen share directly from your iPhone or iPad-Screen share photos, web, and iCloud, MS OneDrive, Box or Dropbox files-Screen share apps via iOS AirPlay-Co-annotate during screen sharing on iPhone and iPad-Real-time whiteboard collaboration on iPad-Send group text, images, and audio files from mobile and desktop-Contact availability status-Easily invite phone, email, or company contacts-Join as interactive participant or view-only webinar attendee-Works over WiFi, 4G/LTE, and 3G networks-Safe driving mode while on the road-Connect with anyone on iPad, iPhone, other mobile devices, Windows, Mac, Zoom Rooms, H.323/SIP room systems, and telephones-Start a meeting by asking Siri to start a Zoom video call with. Contact us at [email protected]

  • size 68.0 MB
ZOOM Cloud Meetings alternatives

Duo Mobile

Duo Mobile works with Duo Securitys two-factor authentication service to make logins more secure. The application generates passcodes for login and can receive push notifications for easy, one-tap authentication on your iPhone, iPad, or Apple Watch. License agreements for third-party Open Source libraries used in Duo Mobile can be found at https://www.duosecurity.com/legal/open-source-licenses.

  • size 22.4 MB
Duo Mobile alternatives

Microsoft Remote Desktop

OverviewWith the Microsoft Remote Desktop app, you can connect to a remote PC and your work resources from almost anywhere. Experience a rich Windows experience with RemoteFX in a Remote Desktop client designed to help you get your work done wherever you are. Add to our feature suggestion box in the app (Settings -> Recommend New Features)

  • size 28.9 MB
Microsoft Remote Desktop alternatives

More alternatives

Freshdesk

Deliver exceptional customer support and make your customers happy with the Freshdesk app for iOS. With all the features of a helpdesk now in your pocket, you can answer customer queries from your iPhone, and resolve issues even when you are away from your desk. - Scott bowler, Localiiz

  • size 67.4 MB
  • version 4.9.1
Freshdesk alternatives

Live Agent

LiveAgent is the only customer support app that you will ever need. Helpdesk, Ticketing, Automation, Live chat, Call center, FAQs, Support Portal, Facebook and Twitter monitoring Plus, it works well with others like Mailchimp, Highrise, AWeber, Google Analytics and 50+ moreLiveAgent for iOS - Full customer support in your hand. Solve tickets, chat and be more productive on-the-go Main features:- Chats and chat push notifications- Resolve, Transfer and respond to tickets- Use preset filters to organize your tickets- See tags, notes and departments for every ticketLiveAgent server side supported version: 4.24 or higher

  • size 8.9 MB
  • version 2.4.7
Live Agent alternatives

Zendesk Support

Great customer support is tied to the customer not a desk. Zendesk Support for iPhone is built for team leaders and agents on the move. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.

  • rating 1.63158
  • size 49.9 MB
  • version 1.4.2
Zendesk Support alternatives

Desk.com

Whether youre on the road or just in the conference room, the Desk app will help you stay on top of customer issues, collaborate with your team, and track and respond to cases. Its that easy and its always safe and secure. Features: Free app synced to your Desk site Compatible with iPhone and iPad View all of your customer inquiries Check in on your support queues Reply and resolve customer requests Search for cases, companies or customers Swipe to resolve cases Add internal notes for only colleagues to see Add quick replies and actions (called macros) to cases Set case status and priority Assign cases to agents and groups Detailed customer information Push notifications alert you about new cases

  • size 36.2 MB
  • version 3.3.3
Desk.com alternatives

HelpDesk Mobile

bigWebApps HelpDesk offers a web based help desk, asset management and time and billing solution to organizations who need a complete solution in managing their customer support. Brought to you by popular demand, HelpDesk for iPhone now allows you to provide awesome customer support away from your desk while you are in the field. Features:Access and respond to all of your open ticketsCreate new tickets or close out existing issuesReassign tickets to other techniciansRecord support time and assign a task typeReview and pick up tickets listed in any of your unassigned queues

  • size 11.1 MB
  • version 3.0
HelpDesk Mobile alternatives

Intriga

This mobile app helps you:- Communicate directly through the app to resolve issues, set roaming packages, and track your usage - Stay on top of data, roaming, and overall usage bill through the app giving you peace of mind at work - Get answers quickly through handheld customer support within chat formatted featuresService Desk:Get your issues resolved directly through the Service Desk feature on your app. Here, youre able to communicate within a chat dialogue about issues like roaming, data overages, hardware problems, and upgrading your device. Continued use of GPS running in the background can dramatically decrease battery life.

  • size 27.2 MB
  • version 2.1.7
Intriga alternatives

The Support Desk CRM

The Support Desk CRM App allows businesses who have built an iPhone App, using the Support Desk Business App CMS, a simple way to manage customer App actions, send and schedule Push Notifications and review App Download Stats. Features Include:+Login to access Customer Relationship Management features for app owners -Communicate with customers -View customer actions -View app analytics -Schedule push notifications

  • size 25.9 MB
  • version 1.6
The Support Desk CRM alternatives

Elementum Manufacture

Manufacture makes it easy to monitor the health of your supply chain, with built-in support for your most critical metrics: Output and Shipments. No more dealing with e-mailed spreadsheets or manually copying data between systems. Create, Assign, Track, and Resolve your Manufacture issues directly in the Manufacture App.

  • size 36.1 MB
  • version 0.5.6
Elementum Manufacture alternatives

Freshservice

Freshservice is a plug and play ITIL service desk on the cloud. Integrated with several popular apps, it puts a refreshing user experience on top of powerful ticketing and asset management capabilities; it has been built from the ground up to be extremely user friendly. Take your support desk everywhere you go.f) Insert canned responses when needed and attach files as necessary, directly from your device .g) Add private notes that only other agents can see, forward tickets, or just stay in the loop as a watcher.h) Search your list of customers or the right solution in your knowledge base for a question or for that one ticket that you know has popped up earlier somewhere.i) Get a quick overview of your help desk with a summary of open tickets, overdue tickets, and tickets due today.j) Requesters can access the service catalog and even place and track service requests on the go.k) Update all the details for assets from the mobile app.

  • size 26.4 MB
  • version 2.6.0
Freshservice alternatives

Zendesk for iPad

Customer service doesnt stop when you leave your desk. Thats why we created the Zendesk mobile app for iOS. With Zendesk for iPad you can: Access all your support ticket views View all support ticket events and notifications See a real-time list of activity on your tickets Search support tickets and knowledge base articles View and update comments, CCs, tags, and ticket fields Get push notifications on ticket updates Apply predefined responses, or macros, to tickets containing frequently asked questions Easily bookmark a ticket for future reference Upload and view attachments on tickets Take a photo and attach it to a ticket View key support metrics at a glance from ticket activity and volume to first response times and customer satisfaction Access to full ticket history from customer profiles Agent dashboard with critical tickets views Swipe gestures that expose key actions on a ticket

  • size 32.1 MB
  • version 3.10.0
Zendesk for iPad alternatives

MobilityApp

This mobile app helps you:- Communicate directly through the app to resolve issues and request roaming packages - Stay on top of data, roaming, and overall usage bill through the app giving you peace of mind at work - Get answers quickly through handheld customer support within chat formatted featuresMobility Service DeskGet issues resolved directly through the Service Desk feature on your app. Here, youre able to communicate within a chat dialogue about issues like roaming, data overages, hardware problems, and upgrading your device. Continued use of GPS running in the background can dramatically decrease battery life.

  • size 36.1 MB
  • version 1.1.3
MobilityApp alternatives

National Wireless Connect

Our app helps you to communicate directly with the Service Desk to resolve issues, monitor and set roaming packages for travel, track your data usage against company policy and review your monthly carrier costs and usage. Service Desk:Get your issues resolved directly through the Service Desk feature. Continued use of GPS running in the background can dramatically decrease battery life.

  • size 24.5 MB
  • version 1.2.4
National Wireless Connect alternatives

Day 2 Mobility

Our app helps you to communicate directly with the Service Desk to resolve issues, monitor and set roaming packages for travel, track your data usage against company policy and review your monthly carrier costs and usage. Service Desk:Get your issues resolved directly through the Service Desk feature. Continued use of GPS running in the background can dramatically decrease battery life.

  • size 24.5 MB
  • version 2.2.2
Day 2 Mobility alternatives

Valet from AetherPal

AetherPals Valet is a leading Mobile Support Management (MSM) solution that enables enterprise mobile users to stay productive and connected by supporting their own devices through self-service, automation, and remote support. This increases user productivity and satisfaction, while lowering enterprise support costs. Valet includes powerful self service and support capabilities, including: Hot Buttons to enable users to quickly fix their own issues, including password reset, without a call to the Service Desk Tutorials to enable users answer their own how to questions and train themselves on device, configuration, and app workflows, without a call to the Service Desk Health Check diagnostics to enable users to quickly assess the health of their device through a series of automated checks Broadcast Notifications to keep users informed of scheduled maintenance, outages, or other service issues through proactive broadcast push notifications from Enterprise IT to avoid unnecessary calls to the Service Desk for explanation and status checks Enterprise Support Chat to enable users to easily communicate with IT Support to quick diagnose and resolve issues from a single enterprise support app Trouble Ticketing to enable users to easily submit and monitor enterprise trouble tickets from a single enterprise support app Remote Support to enable mobile users to share their screen with enterprise IT support to quickly diagnose and resolve issuesFor further information, watch the video walkthrough: https://apptest.enterprise.aetherpal.com/web/Valet.mp4 Contact [email protected] to set up a free trial for your enterprise.

  • size 8.1 MB
  • version 2.0.37
Valet from AetherPal alternatives

Fugu Chat

Manage customer conversations wherever you goIn-App messaging made easy as you can now access your customer conversations and contacts from the comfort of your Phone. Whether its sales, marketing or complaints, Fugu will help you better manage your business dealings by providing enterprises with better solutions to customer response rate and every customer now can finally feel prioritized. Start a new conversation or continue an older oneResolve queries quickly by sending and receiving new messages to customers, receive instant notifications via the in-app messaging capabilitiesAnalyse Customer BehaviourCapabilities to resolve customer queries, access contacts and search for customer profiles to improve the way you do business.

  • size 37.3 MB
  • version 1.0.8
Fugu Chat alternatives

OggFlow

OggFlow brings together Live Chat, Support Ticketing and Social Network Feeds into one simple customer service and help desk solution for your entire business. Simple to set up, and a breeze to use, it will help boost customer satisfaction, increase sales, and improve team performance. Get a WHOLE view of whats happening in the organization, so tasks and to-dos dont get lost in the shuffle.

  • size 72.3 MB
  • version 1.0.10
OggFlow alternatives