Help Desk app manages all problems or issues that your customer incurs. You are able to document the details of their customer problem. Here, you can view completed events, tasks, documents, attachments for the particular employee.

Apptivo Help Desk alternatives

Zoho CRM

iPhone iPad Zoho CRM - CRM - - - - - - - - - - Zoho Docs - /

Accelo

Connect to your Accelo account and stay on top of your business anywhere. Features include: Keep your team up to date by adding new contacts and companies on your phone View all team and client activities through the activity stream Reply to clients and staff using the compose activity screen Review your tasks on the task board calendar Lookup and view client, contact, expense, task, sale, project, issue and retainer details Create, manage and submit timers, which synchronise with Accelo Create tasks Create, list, view and manage expenses Create, list, view, reply, claim and close requests Create, list and view assets Create and manage smart locations around your places to automatically trigger timers and prompt you to log time.

  • size 26.6 MB

Freshservice

Freshservice is a plug and play ITIL service desk on the cloud. Integrated with several popular apps, it puts a refreshing user experience on top of powerful ticketing and asset management capabilities; it has been built from the ground up to be extremely user friendly. Take your support desk everywhere you go.f) Insert canned responses when needed and attach files as necessary, directly from your device .g) Add private notes that only other agents can see, forward tickets, or just stay in the loop as a watcher.h) Search your list of customers or the right solution in your knowledge base for a question or for that one ticket that you know has popped up earlier somewhere.i) Get a quick overview of your help desk with a summary of open tickets, overdue tickets, and tickets due today.j) Requesters can access the service catalog and even place and track service requests on the go.k) Update all the details for assets from the mobile app.

  • size 26.4 MB

RepairShopr Lite+

RepairShopr is your all-in-one platform for managing your repair shop or similar business. Our (Lite) app enables you to take payments from the field If you use our Vantiv integration or Square Register youll be able to swipe payments fully integrated in our app so you dont have to do any double data entry. This app is free to use for all RepairShopr users, and we do have a free tier and trials available for the larger plans.

  • size 21.7 MB

ClickTime Mobile

ClickTime Mobile is the perfect companion application for current ClickTime users to track their time, expenses, and receipts easily. Track your time on the go, track expenses, create expense sheets, and snap copies of your receipts on the go. FEATURES Capture your time against your clients, projects, and tasks while on the go Track expenses and create expense sheets Upload receipts from your iPhone directly from your smartphone camera Submit both time and expense for supervisor approval without needing a PC Managers and administrators can review and approve or reject submitted timesheets Track your time off (sick, vacation, etc) Keep track of your reimbursable totals while on the roadClickTime has been developing timesheet and expense software for thousands of companies worldwide since 1999, earning high praise from large enterprises, small businesses, and nonprofits.

  • size 40.1 MB