Tools like Microsoft Word restrict you to specific workstations. Dozuki lets you control revisions, approvals, and more, from anywhere. http://dozuki.com/features/centralized-management
Clarify helps you create communications that are organized, brief and clear. Clarify is the perfect tool whenever adding screenshots and pictures would make your communication more clear.
tags: documentation screen-capture step-by-stepTroubleshooting errors for a remote user can be very difficult since you can’t actually see what’s happening on the remote system. Often it comes down to a user saying he didn’t click a button, open a program, close a program, or so on. The new Problem Steps Recorder (PSR.exe) allows you to see exactly what’s going on, documenting every action that takes place on the system experiencing problems.
tags: built-in customer-feedback problem record-steps screen-captureStepShot is a powerful and yet simple to use tool that enables you to create detailed step-by-step procedure guide or manual.
tags: create-guide guide how-to manual rapid-authoringCapture a picture of each step of the process you are trying to demonstrate. ScreenSteps automatically creates a document for you with each screenshot in the exact order you took it.
tags: create-tutorials documentation handbook programmers-documentation step-by-stepDr.Explain software is a help file authoring tool. It captures windows from a live application, creates screenshots and adds references to all controls.
tags: help-file-authoring software-help-file-authoringImago Recorder can record the activities of the system operations.
tags: record-desktop-activity record-steps report reporting screen-capture