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Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support customers from anywhere. Popular features include:

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discussions, multilingual knowledge base and more:

Inforobo engages your website visitors in automated conversations with the virtual assistant chatbot by simply chatting or talking with it. The virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating your sales. Inforobo's artificial intelligence also provides the front-line support so that your customer service staff can concentrate on more complex tasks.

Automated IT Management Software and Network Management Software Solutions for IT Departments and Managed Service Providers.

Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.

Server and application performance monitoring has never been easier or more affordable. With agentless monitoring for hundreds of applications and hardware types, Server & Application Monitor delivers the management, alerting, and reporting you need to keep your servers and apps running at peak performance. Top 5 reasons to choose SolarWinds over SCOM: 1. Agentless monitoring provides quick comprehensive coverage and low overhead.2. Functional dashboards and common sense navigation are standard in SolarWinds SAM.3. Breadth of platform coverage, single pane of glass for server, application, network and storage health, extensible monitoring framework for custom applications.4. Affordable pricing. No professional services needed.5. Frequent functional updates. SolarWinds provides functional releases 2X per year »

Trakdesk is a cloud-based customer support software and helpdesk solution that lets you efficiently manage your customers through various channels no matter where they are. Some popular features include:

LabTech is a very complex system and can be used to manage almost everything an IT department needs to manage. The number of features in LabTech can be quite daunting. To help simplify the features, they have been grouped into four major areas. To navigate, the area of the image can be clicked or the side navigation. Each section has a summary and links to pictures and demonstration files.

SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and more.

Evayadesk is a cloud-based simple customer support ticketing software which is easily integrable. Web and Androind SDK along with API Integration has unique ticket based pricing. Email alerts

The easiest way to manage your IT service business. Cloud-based ticketing, time tracking, knowledge management, and billing software for MSPs, IT providers, and developers.