Usabilla for Websites!

**Lufthansa** Download Case Study https://usabilla-website.s3.amazonaws.com/case-study-lufthansa-usabilla.pdf

Usabilla for Websites alternatives

  • LimeSurvey

  • LimeSurvey (formerly PHPSurveyor) is an Open Source PHP web application to develop, publish and collect responses to online & offline surveys. Anonymous and Not-Anonymous survey, open and closed group of participant surveys, optional public registration for surveys. More than 50 different languages in frontend and backend.LimeService is a survey service-platform to prepare, run and evaluate on-line surveys. Besides basic free usage you are always getting the full feature set with no monthly fees or subscription plans: https://www.limesurvey.org/ »

    tags: mssql multi-language mysql php postgres
  • UseResponse

  • UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.It can be used as FAQ, ideas bank, bug tracking system, testimonials or all-in-one support software.4 Platforms: feedback with ideas, help desk with ticketing, knowledge base, live chat with messengers

    tags: chat-clients community-solution customer-feedback customer-service faq-application
  • UserVoice

  • UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat!Create Forum Free accounts & trials. Signing up in 60 seconds! UserVoice allows the customers to vote on feedback and ideas submitted in the customer community. There is a limit on the number of votes a user can spend at any given time.

    tags: customer-feedback customer-support german idea-management mobile-app-support
  • UserReport

  • UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum. With the UserReport online survey you are able to get fast answers to almost anything you want to ask your website's visitors. UserReport even integrates with Google Analytics which allows you to segment your visitors by the demographic information collected in your online survey.The user feedback forum enables your visitors to engage with your website and post new ideas for improving the website. Users may vote on other people's ideas which gives the webmaster a prioritized list of new ideas on how to improve the website.The click tracking and heatmaps from UserReport even allows you to see where people click on your website.Everything is presented to you in beautiful reports which can be exported to PDF and even shared with friends and colleagues. »

    tags: click-tracking clickmap crowdsourced crowdsourcing-ideas customer-feedback
  • Get Satisfaction

  • User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

    tags: customer-relationship-manager customer-feedback crowdsourced-customer-support peer-to-peer-support
  • SurveyMonkey

  • With thousands of customers in over 40 countries, theres a good chance that someone you know already uses us. Free:Only 10 Questions and 100 Responses. SurveyMonkey is flexible and scalable enough to meet the needs of a wide range of people: whether youre managing HR for a multi-national organization, or youre simply trying to gather feedback for your blog.

    tags: event-planning ifttt-integration market-research meeting multi-language
  • UserEcho

  • UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    tags: customer-feedback customer-relationship-manager helpdesk knowledge-management live-chat
  • Desk.com

  • Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

    tags: customer-support helpdesk ticketing
  • idea.informer

  • Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.

    tags: customer-feedback forums
  • SmartSurvey

  • SmartSurvey is an online survey software designed to help users to create and design surveys, publish them online and analyse results graphically in real-time. SmartSurvey allows users to directly reach the people whose opinions matter the most clients, partners, patients, students and suppliers. SmartSurvey specialises in providing survey solutions for multinational business and enterprise clients, offering dedicated support and secure data storage on UK/EU based servers.

    tags: multi-language offline-surveys online-service online-survey opinion
  • WoltLab Suite

  • WoltLab Suite (formerly Burning Board) is an enterprise grade CMS built for communities and forums.

    tags: bulletin-board forums web-design
  • Journey Surveys

  • Online surveys the way they should be: simple, flexible, and hassle-free.

    tags: poll polls survey-publisher surveys
  • SurveyJS

  • Unlike the most others solutions, SurveyJS Project consists of three fully independent parts: run-time SurveyJS library, SurveyJS editor and SurveyJS service for storing and analyzing results. You may stick with the complete solution or use only a library. You may use SurveyJS service to store your results there or store them in your own storage. You may freely use SurveyJS Editor or integrate the Editor into your own web site.

    tags: javascript-library online-polls online-surveys polling-tool polls
  • BugMuncher

  • BugMuncher allows your customers to submit feedback and bug reports with screenshots straight from any browser, no need for plugins. They can also add highlights and comments to the screenshots, as well as hide any sensitive information.Stop losing customers to website errors and usability problems. Get quality website feedback, suggestions and bug reports from your users.

    tags: customer-feedback voice-of-customer website-feedback