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HootSuite is a social media management system for brand management. The system’s user interface takes the form of a dashboard, and supports social network integrations for Twitter, Facebook, LinkedIn, Google+, Foursquare, MySpace, WordPress, TrendSpottr and Mixi.Additional integrations are available via HootSuite’s App Directory, including Instagram, MailChimp, Reddit, Storify, Tumblr, Vimeo and YouTube.

PromoRepublic is a Social Media Content Builder and Posting Tool. It provides users with more than 100 000 ideas, templates, and visuals for stunning Facebook, Instagram, Twitter and LinkedIn posts.

Stacker makes it easy to Publish and Reply across multiple Social Media accounts at once.

GoCinchy Social, social media marketing made easy!

MarketSpace scans news, app updates, social posts, videos and more to track your competition, clients, sales prospects, partners or portfolios. (It’s also great for following your own company and products.)

Sprout Social is a social media management platform used by leading companies across the globe to increase the efficiency of their social marketing efforts, community building and customer support via social channels such as Facebook and Twitter.

mention changes the way you monitor the web : create alerts on your company, your brand, your competitor, and be updated in real-time about any mentions over the web and social web.

Social Scheduler enables you to

Mediatoolkit is a media monitoring tool that helps you track relevant mentions of your brand across the web and social media in real time.

Mentionlytics is a Web and Social Media Monitoring tool, focusing especially on Startups and small-medium companies as well as individuals (artists, politicians, celebrities etc). Key features include easy to use (and setup) interface, monitoring of the entire web (not just news sites), auto-screen capturing of web mentions (so that you don't miss them when a site updates its content), monitoring of Facebook, Twiter, Youtube and other Social Media. Additionally you can use it for monitoring your competitors or to find Marketing Leads. Also, our infographic presents a beautiful-crafted snapshot of your brand mentions for a customizable period of time. »

Brand24 is a beautiful and simple online monitoring application. Thousands of brands of all sizes (incl. Intel, IKEA, H&M, GlaxoSmithKleine, Carlsberg) use Brand24 to identify and analyze online conversations about their brands, products and competitors. Brand24 provides a reliable, easy to use, and affordable solution that allows you to both track and engage online conversations relevant to your business. Discover what people are saying online about your brand - as it unfolds in real time. Brand24 gives you instant access to mentions about your brand across the web, from social networks to influential publishers. React and engage quickly to real-time comments made about your brand. Follow-up on positive comments from your brand ambassadors, or respond to a dissatisfied customer before the story gets ahead of you. 80% of consumers do research or ask online before making a buying decision. Brand24 gives you the listening tools to find these leads, identify where to promote products and find customers before they find you. »

Most social media tools are built for marketing, not customer service.

SMhack is a simple social media management tool for small business and digital marketing agencies.

SocialPilot lets you create schedules for postings on your social media profiles, pages and groups on Facebook, LinkedIn, Twitter & VK.com to increase engagement and make your presence felt.