Salesforce Marketing Cloud!

Salesforce Marketing Cloud gives you a complete platform to listen, measure and engage with your customers across the entire social web.

* Overview http://salesforcemarketingcloud.com/resource-center/
* Events http://salesforcemarketingcloud.com/resource-center/events/
* Webinars http://salesforcemarketingcloud.com/resource-center/webinars/
* Downloads http://salesforcemarketingcloud.com/resource-center/digital-marketing/
* Blog http://salesforcemarketingcloud.com/blog/
* Podcast http://salesforcemarketingcloud.com/resource-center/podcast/
* Customer Journey Mapping https://www.marketingcloud.com/customer-journey-map-examples/
* How Salesforce Uses Marketing Cloud http://salesforcemarketingcloud.com/resource-center/digital-marketing/how-salesforce-uses-marketing-cloud/

Go to http://www.salesforcemarketingcloud.com/products/social-media-listening/

Salesforce Marketing Cloud alternatives

Buffer

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tags: automatic-updates bookmarklet browser-extension built-in-calendar chrome-extension
platform: Mac OS X Windows Linux Online Android iPhone Google Chrome Safari Firefox

Hootsuite

HootSuite is a social media management system for brand management. The system’s user interface takes the form of a dashboard, and supports social ...

tags: multiple-account-support rss-to-facebook schedule-tweets social-media-analysis social-media-management
platform: Online Android iPhone Blackberry iPad Google Chrome Firefox

PromoRepublic

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tags: automated-marketing automation automation-tool content-creation content-discovery
platform: Online

Stacker

Stacker makes it easy to Publish and Reply across multiple Social Media accounts at once.

tags: marketing share-news social-crm social-media social-media-integration
platform: Mac OS X Windows Linux Online Android Chrome OS

GoCinchy Social

GoCinchy Social, social media marketing made easy!

tags: Discontinued social-media social-media-management social-media-marketing
platform: Online Discontinued

MarketSpace

MarketSpace scans news, app updates, social posts, videos and more to track your competition, clients, sales prospects, partners or portfolios. (It...

tags: facebook marketing marketing-tools news-aggregator social-media
platform: Online

Sprout Social

Sprout Social is a social media management platform used by leading companies across the globe to increase the efficiency of their social marketing...

tags: social-media social-media-management social-crm
platform: Online iPhone

mention

mention changes the way you monitor the web : create alerts on your company, your brand, your competitor, and be updated in real-time about any men...

tags: alerts brand-tracking social-network the-reports
platform: Mac OS X Windows Linux Online Android iPhone Slack

Social Scheduler

Social Scheduler enables you to

tags: facebook-scheduler instagram-scheduler pinterest-scheduler schedule-linkedin-posts schedule-posts
platform: Online

Mediatoolkit

Mediatoolkit is a media monitoring tool that helps you track relevant mentions of your brand across the web and social media in real time.

tags: comments-tracking keyword-alert keyword-tracking media-monitoring mention-monitoring
platform: Online

Mentionlytics

Mentionlytics is a Web and Social Media Monitoring tool, focusing especially on Startups and small-medium companies as well as individuals (artists...

tags: alerts brand-marketing business-intelligence customer-insights customer-relationship-manager
platform: Mac OS X Windows Linux Online Android iPhone Android Tablet Windows Phone iPad

Brand24

Brand24 is a beautiful and simple online monitoring application. Thousands of brands of all sizes (incl. Intel, IKEA, H&M, GlaxoSmithKleine, Carlsb...

tags: business-intelligence content-discovery content-marketing crm-solution customer-insights
platform: Online Windows Mobile Android iPhone iPad

Respond

Most social media tools are built for marketing, not customer service.

tags: social-media software-as-a-service customer-support helpdesk customer-service
platform: Online

SMhack

SMhack is a simple social media management tool for small business and digital marketing agencies.

tags: digital-agencies facebook-integration publish-on-linkedin social-media-analytics social-media-dashboard
platform: Online

SocialPilot

SocialPilot lets you create schedules for postings on your social media profiles, pages and groups on Facebook, LinkedIn, Twitter & VK.com to incre...

tags: aggregator brand-management brand-tracking facebook schedule-tweets
platform: Online Android iPhone Google Chrome