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TweetDeck aims to evolve the existing functionality of Twitter by taking an abundance of information i.e twitter feeds, and breaking it down into more manageable bite sized pieces. From a poster's point of view, it supports shortening URLs by a couple of different services, posting and hosting images at different sites, and scheduling tweets to be posted even if you're offline.

HootSuite is a social media management system for brand management. The system’s user interface takes the form of a dashboard, and supports social network integrations for Twitter, Facebook, LinkedIn, Google+, Foursquare, MySpace, WordPress, TrendSpottr and Mixi.Additional integrations are available via HootSuite’s App Directory, including Instagram, MailChimp, Reddit, Storify, Tumblr, Vimeo and YouTube.

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support customers from anywhere. Popular features include:

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Sprout Social is a social media management platform used by leading companies across the globe to increase the efficiency of their social marketing efforts, community building and customer support via social channels such as Facebook and Twitter.

Salesforce Marketing Cloud gives you a complete platform to listen, measure and engage with your customers across the entire social web.

A freemium social media management platform for creating, researching and scheduling content.

Socialking shares your content at the best possible times throughout the day so that your followers and fans see your updates more often. Get the most out of each post. Finally: a friendly social media management platform that manages Facebook, Twitter, LinkedIn and Pinterest!

Cloud Campaign utilizes automation and machine learning to help SMBs engage and grow their audience on social media. Users can set up triggers on real time data such as trends, weather, and more to better engage their audience when they're already interested in something in the outside world.

Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube. Our clients are able to securely transform their contact centers by creating a personal service culture that integrates proven customer service processes with new technology and channels. With analytics to provide accurate, actionable insights on customer trends over time and comprehensive APIs that seamlessly integrate into CRM and contact center technologies, we provide a single view of the customer that drives unmatched engagement and brand loyalty. »

Engagor is a social intelligence solution that provides deep insights in social media and makes it easy to participate in online conversations relevant to you. It allows you to easily monitor the social web globally and target locally in real-time; measure your online performance and get meaningful insights; easily discover highly relevant people and conversations; and manage all your online profiles from one place.

The only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution. Try AzureDesk today for a 14 day trial and after that just 5$ per agent per month. It provides ticketing system to track support cases, sleek UI for admin requests, third party Integration with JIRA, Olark, Slack, Charge Desk and many other softwares. Reporting, ticket fields, tabbed UI, rules. »

Gorgias is a helpdesk built to provide great support at scale.