NodePoint!

Automatically route new tickets based on who created them, what group they are in, custom keywords, etc. NodePoint works on Windows and Linux, is easy to install, and can be configured in minutes.

NodePoint alternatives

  • JIRA

  • Trusted by 11,000+ businesses, JIRA is the leading bug tracking, issue tracking and project management tool. JIRA combines issue tracking, agile project management, customisable workflow, and a pluggable integration framework to increase the velocity of your software development team.

    tags: agile-project-management bug-reporting bug-tracking development issue-tracking
  • osTicket

  • osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.

    tags: customer-support helpdesk php support-ticket-software support-ticket-system
  • Mantis Bug Tracker

  • Mantis Bug Tracker is a free and open source, web-based bug tracking system. It is written in the PHP scripting language and works with MySQL, MS SQL, and PostgreSQL databases and a webserver. MantisBT can be installed on Windows, Linux, Mac OS, OS/2, and others. Almost any web browser should be able to function as a client. Moreover MantisHub is available as commercial hosted solution of MantisBT.

    tags: bug-tracking email-notification integrated-chat issue-tracking multi-language
  • Freshdesk

  • Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support customers from anywhere. Popular features include:

    tags: ad-free customer-feedback customer-service customer-support fast-and-easy-setup
  • TeamClerk

  • Team Clerk is project and task management software that automatically keeps your team organized and monitors progress of all of your projects and tasks. Let us organize what you do,so you can focus on why you do it.

    tags: project-management task-management
  • Bugzilla

  • Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial defect-tracking software vendors charge enormous licensing fees. Despite being "free", Bugzilla has many features its expensive counterparts lack. Consequently, Bugzilla has quickly become a favorite of hundreds of organizations across the globe.

    tags: bug-tracking defect enterprise ticketing
  • The Bug Genie

  • The Bug Genie is an issue tracking and project management, completely free for small teams.

    tags: bug-tracking issue-tracking project-management
  • Flyspray

  • Flyspray is a lightweight, web-based bug tracking system written in PHP for assisting with software development and project managements. Originally developed for the Psi Jabber client project it has been made available to everyone under the LGPL 2.1 licence. Flyspray aims to cut out the unnecessary complexity of other bug trackers focusing on a very intuitive design making it very easy to effectively manage projects.

    tags: bug-tracking issue-management php-based web-based
  • Apache Bloodhound

  • Standing on the shoulders of Trac, Apache Bloodhound is a project hosted by the Apache Software Foundation. Currently, it has three key aims : * Multiple Projects : Bloodhound will manage anything from your one pet project to dozens of commercial or open source projects, and scale seamlessly in-between. The built-in Wiki allows you to create proposals and store other information. * Easy to install : Bloodhound will provide an installation process for Windows, Linux and Mac OS X. Everything you need to run Bloodhound with your favourite web server and database will be provided. * User-friendly design : Bloodhound provides a consistent experience throughout. It will be obvious even to beginners how to carry out common tasks. A dashboard will provide an overview of work assigned to you, or watched by you. »

    tags: bug-tracking issue-tracking wiki
  • DoneDone

  • Simple, smarter issue tracking to finish projects strong.

    tags: issue-tracking project-management
  • asitrack - Assisted Issue Tracking

  • Secure, efficient and completely integrated. We are creating the best bug tracker for software development. Amazingly fast, incredibly easy and 100% native.

    tags: bug-tracking issue-tracking
  • jtrac

  • Extremely easy to installUnlimited project spaces per installationCustom fields and drop-downs for each projectCustomizable workflow per projectField-level permissionsDetailed history viewE-mail notificationsFile attachmentsFull text searchFilter searches even by custom fieldsDetailed dashboard view of statisticsExport data and search results to ExcelSupport for anonymous browsing of projectsCross-reference items to each other, e.g. 'duplicate of', 'depends on' etc.Translated into multiple languages (Spanish, French, German, Russian, Japanese, Chinese and more)Platform independent and various databases supportedSupport for LDAP, Active Directory or CAS based authenticationEmbedded database and web-app server - download and start using right away! »

    tags: Discontinued bug-tracking issue-bug-tracking-system issue-management
  • ProjeQtOr

  • ProjeQtOr (formely Project'Or RIA) is an open source Project Management Software, gathering in a single tool every functionality needed to organize your projects.The objective is to keep it simple, easy to use on a day to day activity.

    tags: project-management project-organizer web-based
  • SourceRepo

  • Secure, Simple, Affordable Source Hosting

    tags: git git-hosting mercurial project-management redmine