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ManageEngine ServiceDesk Plus alternatives

  • JIRA

  • Trusted by 11,000+ businesses, JIRA is the leading bug tracking, issue tracking and project management tool. JIRA combines issue tracking, agile project management, customisable workflow, and a pluggable integration framework to increase the velocity of your software development team.

    tags: agile-project-management bug-reporting bug-tracking development issue-tracking
  • TeamClerk

  • Team Clerk is project and task management software that automatically keeps your team organized and monitors progress of all of your projects and tasks. Let us organize what you do,so you can focus on why you do it.

    tags: project-management task-management
  • InvGate Service Desk

  • InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart ticket management, workflow automation & unmatched user collaboration.

    tags: helpdesk itsm service-desk online-help-desk web-helpdesk
  • Request Tracker

  • RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.

    tags: bug-tracking customer-service customer-support helpdesk issue-tracking
  • InvGate Assets

  • IT Asset Management Software. Powerful, comprehensive and feature rich control of IT infrastructure via a modern and intuitive web-based interface. Key features include agent and agent-less automated inventory, network discovery, remote desktop control, software deployment and metering, license management and financial tracking. Count on reliable, precise and updated information about your software and hardware assets to maximize ROI and decrease TCO. Enjoy rapid, autonomous, hassle free implementation; typically in less than four hours! »

    tags: asset-discovery asset-management asset-tracking deployment hardware-inventory
  • GLPI

  • GLPI is the Information Resource-Manager with an additional Administration- Interface. You can use it to build up a database with an inventory for your company (computer, software, printers...). It has enhanced functions to make the daily life for the administrators easier, like a job-tracking-system with mail-notification and methods to build a database with basic information about your network-topology.

    tags: helpdesk intranet inventory inventory-management knowledge-base
  • VisionProject

  • Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations. Collaborate easily in your organization or your team or with customers.

    tags: asset-management customer-feedback customer-support document-management-system email-tracking
  • Vivantio

  • The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    tags: helpdesk service-management it-service-management itsm service-desk
  • zipBoard

  • zipBoard is a bug tracking and visual feedback tool which lets web developers work collaboratively on their web-based (web-apps, websites & elearning) products. You can either use zipBoard while you build new websites, ecommerce sites or e-learning courses or improve existing ones with the help of collective visual feedback and task management. All the stakeholders get real-time updates during the whole process which makes it a productive and fun experience.It’s a great tool for anyone involved in the design and development process of a web-based product. Some of the people who are going to find zipBoard extremely useful are QA teams, project managers, web developers, product managers, UX designers, graphics designers, and their respective clients. »

    tags: bug-tracking cloud-based cloud-computing developer-tools development
  • GoodDay

  • GoodDay is a project, product and work management platform that gives teams the best tools for planning, day-to-day work, and continuous improvement of all processes based on transparency, accountability, agility, and recognition.

    tags: collaboration-software gantt-charts kanban-board marketing-project-management project-management
  • KiSSFLOW

  • KiSSFLOW is workflow as a service platform for automating business process workflows. KiSSFLOW is the #1 workflow app in Google Apps marketplace and it is the only workflow app that is deeply integrated with Google Apps. KiSSFLOW has more than 5000 customers across 108 countries

    tags: agile-project-management automation bpm business-and-commerce project-management
  • Assign It To Me

  • Assign It To Me is built for billing organizations. Whether you're a professional services company, web marketing agency or an independent wedding planner, you need to make sure that your projects are making forward progress without losing money.

    tags: kanban-board productivity-tool project-collaboration project-management project-manager
  • ServiceNow

  • ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes. We focus on transforming enterprise IT by automating and standardizing business processes and consolidating IT across the global enterprise. Organizations deploy our service to create a single system of record for enterprise IT, lower operational costs and enhance efficiency. Additionally, our customers use our extensible platform to build custom applications for automating activities unique to their business requirements. »

    tags: it-asset-management it-helpdesk it-project-management it-service-management software-as-a-service
  • Jixee

  • Jixee is a task and issue tracker that helps teams build better software by simplifying your dev team's workflow.

    tags: bug-tracking issue-tracking project-management project-tracking software-as-a-service