FEEDBACKdeck!

FEEDBACKdeck alternatives

  • UserVoice

  • UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat!Create Forum Free accounts & trials. Signing up in 60 seconds! UserVoice allows the customers to vote on feedback and ideas submitted in the customer community. There is a limit on the number of votes a user can spend at any given time.

    tags: customer-feedback customer-support german idea-management mobile-app-support
  • Eyenewton

  • Give a chance to your customers to call you in 8 seconds. No advertising. This is a new communication standard between customer and a company. It is difficult to express in words how great it works. Press the button in the right and just feel it.

    tags: adwords analysis-tool analytics call-center call-recording
  • Qualaroo

  • With a small snippet of code, Qualaroo makes it possible to target prompts by user behavior, specified needs, demographics, or any other internal data. These prompts can be used to get insights about visitors, influence their behavior, and ultimately turn them into valuable customers.

    tags: customer-feedback poll-maker polls surveys
  • HelpShift

  • Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

    tags: customer-feedback customer-support mobile-app-support
  • Usabilla for Websites

  • Over 20,000 clients worldwide use our Voice of Customer solutions to improve user experience, increase conversions and boost customer satisfaction. With Usabilla for Websites, install a custom feedback button on your site and let your users give feedback anywhere, anytime. Our screenshot functionality allows your users to simply select the part of your website they want to give feedback on. The ability to see exactly what the user is referring to eliminates guesswork and allows you to prioritize website improvements in a time and cost efficient way. Additionally you can roll out targeted slide out and exit surveys for maximum results. »

    tags: analytics customer-feedback usability usability-testing user-experience-testing
  • Bizpopuli

  • Your online customer feedback software.Fast, easy and without worries or small print.

    tags: anonymous-voting client-management customer-feedback democratic feedback-software
  • RenegadeWorks

  • RenegadeWorks combines customer feedback, online reputation management, customer referrals and other tools to drive new and repeat business. The software allows businesses to build a new customer database, or upload their own. This customer data can then be used to gather feedback on the customer experience, generate more real online reviews and customer referrals. This is combined with powerful reporting and 24/7 online review monitoring.

    tags: monitoring reporting customer-relationship-manager customer-feedback reports
  • KISSInsights

  • KISSInsights Survey System

    tags: Discontinued surveys insight
  • iPerceptions

  • Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards. Ensure the reliability and relevance of your results by using multiple proven methodologies. Real time data from iPSI Experience Framework and 4Q Task Completion Framework allows for comparative benchmarking, putting all results into context. Then inject your VoC results into Google analytics and SiteCatalyst to provide seamless integration of your customers’ insights and improve the overall customer experience. »

    tags: surveys survey-tool website-feedback
  • Clarabridge

  • The Clarabridge Intelligence Platform

    tags: software-as-a-service customer-support helpdesk customer-service customer-feedback
  • GetSmily

  • GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics. The reports provide an in-depth view on how people feel and why they experience such emotions towards the company, its products or services. The unique algorithm behind the technology provides a unique KPI called the Emoscore® included in the report; it will guide companies to take strategic decisions (marketing, communication, technical and/or managerial) in order to improve their relationships with their stakeholders. GetSmily's technology is available in 14 languages in SaaS and includes a FREE version. »

    tags: web-analytics user-feedback market-research
  • Load Spark

  • Load Spark is the easiest way for businesses to take control of their online reputation and build customer loyalty. Load Spark enables you to better understand your customers, build a powerful reputation, monitor online reviews and actively work to generate more customer referrals.

    tags: social-media social-media-management social-media-monitoring reputation review-management
  • Product Pains

  • Product Pains is a feedback community for every tech product.

    tags: customer-feedback
  • Sales Essistant

  • SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean, customisable and unobtrusive ui to the site.

    tags: conversion-rate-optimization customer-intent marketing visitor-intent visitor-surveys
  • Zonka Feedback

  • Zonka is a Complete Feedback Management & Survey Platform. Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Customize surveys, get instant alerts, view real-time drill-down reports & resolve issues. Designed for enterprises-view, compare feedback across locations and over time, track device remotely with device management. For Hospitality, Healthcare, Education, Aviation, Banks, Retail, Employees, Events & more. »

    tags: customer-feedback customer-feedback-capture customer-relationship-manager customer-satisfaction-survey data-analysis