BMC End User Experience Management!

Reduce the time, effort, and cost involved with monitoring dynamic applications by providing both IT and the business with real-time insight into a...

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BMC End User Experience Management alternatives


Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

tags: customer-support forums helpdesk knowledge-base on-demand
platform: Online Android iPhone Blackberry iPad


Splunk is software that provides unique visibility across your entire IT infrastructure from one place in real time. Only Splunk enables you to sea...

tags: data-analysis web-analytics business-analytics syslog alm
platform: Mac OS X Windows Linux

Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discus...

tags: bootstrap customer-support forums helpdesk knowledge-base
platform: Mac OS X Windows Linux Online iPhone iPad Self-Hosted


JXplorer is an open source LDAP browser originally developed by Computer Associates' eTrust Directory development lab. It is a standards-compliant ...

tags: ldap ldap-browser ldap-editor system-administration
platform: Mac OS X Windows Linux

SharePath Real User Monitoring

SharePath RUM (real user monitoring) Express provides a real-time view into the actual experience of your end-user, including availability, respons...

tags: application-performance real-user-monitoring
platform: Mac OS X Windows


Inforobo engages your website visitors in automated conversations with the virtual assistant chatbot by simply chatting or talking with it. The vir...

tags: artificial-intelligence automated bot chat-bot customer-service
platform: Online


ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built...

tags: it-asset-management it-helpdesk it-project-management it-service-management software-as-a-service
platform: Online


IQLECT is the creator of Ampere, a real-time big data analytics platform. Various apps for data center infrastructure monitoring, clickstream analy...

tags: data-analysis dcim event-processing infrastructure-management log-analytics
platform: Online


ExtraHop is the global leader in real-time wire data analytics. The ExtraHop Operational Intelligence platform analyzes all L2-L7 communications, i...

tags: amazon-web-services apm application-monitoring aws aws-monitoring
platform: Mac OS X Windows Linux Online Self-Hosted


Trakdesk is a cloud-based customer support software and helpdesk solution that lets you efficiently manage your customers through various channels ...

tags: automation business-analytics business-and-commerce customer-feedback customer-service
platform: Mac OS X Windows Linux Online Windows Mobile Android iPhone Chrome OS Android Tablet Windows Phone iPad PlayBook Kindle Fire


OptiTune is the ultimate solution for automating recurring IT tasks and managing computers across the enterprise. With OptiTune, IT professionals c...

tags: access-from-everywhere cloud-computing cloud-management computer-monitoring it-helpdesk
platform: Windows Android


SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Tw...

tags: customer-support facebook-support helpdesk on-premises self-hosted
platform: Online Self-Hosted


Evayadesk is a cloud-based simple customer support ticketing software which is easily integrable. Web and Androind SDK along with API Integration h...

tags: customer-support helpdesk it-helpdesk online-help-desk
platform: Windows Linux Online Android iPhone iPad Mac OS X

versaSRS Service Management

versaSRS is a flexible Help Desk and Customer Support solution that will enable your business to quickly and effectively support, manage and improv...

tags: asset-management browser-based bug-tracking call-center call-tracking
platform: Windows


The only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cos...

tags: customer-service customer-support helpdesk
platform: Online Chrome OS Self-Hosted